Help Desk Manager Jobs in Woodstock, MD
- Insight Global
- Derwood, MD (18 miles from Woodstock, MD)
- 7 days ago
- Derwood, MD (18 miles from Woodstock, MD)
- 7 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (22 miles from Woodstock, MD)
- 19 days ago
- Silver Spring, MD (22 miles from Woodstock, MD)
- 19 days ago
support....
HybridService Desk Request Queue Manager
- Link Solutions, Inc.
- Adelphi, MD (23 miles from Woodstock, MD)
- 22 days ago
- Adelphi, MD (23 miles from Woodstock, MD)
- 22 days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
In Person- Jobs for Humanity
- Baltimore, MD (15 miles from Woodstock, MD)
- 24 days ago
- Baltimore, MD (15 miles from Woodstock, MD)
- 24 days ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (16 miles from Woodstock, MD)
- 25 days ago
- Annapolis Junction, MD (16 miles from Woodstock, MD)
- 25 days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person- Insight Global
- Windsor Mill, MD (6 miles from Woodstock, MD)
- 30+ days ago
- Windsor Mill, MD (6 miles from Woodstock, MD)
- 30+ days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- Optimal Networks
- Rockville, MD (22 miles from Woodstock, MD)
- 45+ days ago
- Rockville, MD (22 miles from Woodstock, MD)
- 45+ days ago
. - Desktop Operating Systems - Windows and macOS - Software Support across various types of software (e.g., MS Office, POS system, accounting software etc.) - User Administration and Identity Management...
In PersonApplication Support Specialist
- CACI
- College Park, MD (23 miles from Woodstock, MD)
- 90+ days ago
- College Park, MD (23 miles from Woodstock, MD)
- 90+ days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
RemoteDemographic Data for Woodstock, MD
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Woodstock, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Woodstock, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Help Desk Management
- Printer Support
- Apple OS X
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- MacOS
- Service Delivery
- Android
- Knowledge Management
- Operating Systems
- IT Support
- Mobile Device Management
- VoIP
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Military Background
- Collaboration
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Policy Development
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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