Help Desk Manager Jobs in Windsor Mill, MD
Operations Support Manager, Senior
- Leidos
- Odenton, MD (19 miles from Windsor Mill, MD)
- 1 day ago
- Odenton, MD (19 miles from Windsor Mill, MD)
- 1 day ago
The National Security Sector (NSS) seeks a highly qualified and trained Senior Business Operations Support Manager, to lead the daily operations of the Leidos Program Management Office (PMO) to support...
In Personas a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- Insight Global
- Derwood, MD (23 miles from Windsor Mill, MD)
- 30+ days ago
- Derwood, MD (23 miles from Windsor Mill, MD)
- 30+ days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (24 miles from Windsor Mill, MD)
- 45+ days ago
- Silver Spring, MD (24 miles from Windsor Mill, MD)
- 45+ days ago
support....
HybridService Desk Request Queue Manager
- Link Solutions, Inc.
- Adelphi, MD (24 miles from Windsor Mill, MD)
- 45+ days ago
- Adelphi, MD (24 miles from Windsor Mill, MD)
- 45+ days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (14 miles from Windsor Mill, MD)
- 45+ days ago
- Annapolis Junction, MD (14 miles from Windsor Mill, MD)
- 45+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonDemographic Data for Windsor Mill, MD
Moving to Windsor Mill, MD? Find some basic demographic data about Windsor Mill, MD below.
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Salary for Help Desk Manager Jobs in Windsor Mill, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Windsor Mill, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Operations
- IT Leadership
- Apple OS X
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Server Administration
- Knowledge Management
- IT Service Management
- Windows Server
- Service Delivery
- Incident Management
- MacOS
- VoIP
- Operating Systems
- IT Support
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Process Improvement
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Mentoring
- Employee Development
- Coaching
- Education Experience
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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