Help Desk Manager Jobs in Windsor Mill, MD
Help Desk Supervisor/Sr. User Trainer
- Leidos
- Greenbelt, MD (23 miles from Windsor Mill, MD)
- 2 days ago
- Greenbelt, MD (23 miles from Windsor Mill, MD)
- 2 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In Personas a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- Insight Global
- Derwood, MD (23 miles from Windsor Mill, MD)
- 30+ days ago
- Derwood, MD (23 miles from Windsor Mill, MD)
- 30+ days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (24 miles from Windsor Mill, MD)
- 30+ days ago
- Silver Spring, MD (24 miles from Windsor Mill, MD)
- 30+ days ago
support....
HybridService Desk Request Queue Manager
- Link Solutions, Inc.
- Adelphi, MD (24 miles from Windsor Mill, MD)
- 45+ days ago
- Adelphi, MD (24 miles from Windsor Mill, MD)
- 45+ days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (14 miles from Windsor Mill, MD)
- 45+ days ago
- Annapolis Junction, MD (14 miles from Windsor Mill, MD)
- 45+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonApplication Support Specialist
- CACI
- College Park, MD (24 miles from Windsor Mill, MD)
- 90+ days ago
- College Park, MD (24 miles from Windsor Mill, MD)
- 90+ days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
RemoteDemographic Data for Windsor Mill, MD
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Windsor Mill, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Windsor Mill, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Healthcare IT
- Windows 7
- Remote Support
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Drupal CMS
- IT Service Management
- Knowledge Management
- IT Support
- Service Delivery
- MacOS
- Operating Systems
- Incident Management
- VoIP
- Mobile Device Management
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Key Performance Indicator
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Coaching
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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