Help Desk Manager Jobs in Windsor Mill, MD
- Silver Spring, MD (24 miles from Windsor Mill, MD)
- 20 days ago
- Silver Spring, MD (24 miles from Windsor Mill, MD)
- 20 days ago
We are seeking a Help Desk Manager to lead our Service Desk into its next phase of growth and excellence....
Remote Workas a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
Application Support Specialist
- College Park, MD (24 miles from Windsor Mill, MD)
- 60+ days ago
- College Park, MD (24 miles from Windsor Mill, MD)
- 60+ days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
Remote WorkService Desk Request Queue Manager
- Adelphi, MD (24 miles from Windsor Mill, MD)
- 90+ days ago
- Adelphi, MD (24 miles from Windsor Mill, MD)
- 90+ days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
Service Desk Manager (IT Assistant Director I)
- Baltimore, MD (8 miles from Windsor Mill, MD)
- 90+ days ago
- Baltimore, MD (8 miles from Windsor Mill, MD)
- 90+ days ago
Nature of Work: The MDTA is seeking an experienced IT professional to oversee its Service Desk, Mobile Device Management and Mobile Phone Management, and Support Services within the Customer Support...
Software Application Support Specialist
- Laurel, MD (17 miles from Windsor Mill, MD)
- 90+ days ago
- Laurel, MD (17 miles from Windsor Mill, MD)
- 90+ days ago
We’re seeking a Software Application Support Specialist with a foundational understanding of Software Development and Support....
Demographic Data for Windsor Mill, MD
Moving to Windsor Mill, MD? Find some basic demographic data about Windsor Mill, MD below.
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Salary for Help Desk Manager Jobs in Windsor Mill, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Windsor Mill, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- Network Infrastructure
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- IT Support
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Mentoring
- Reporting
- Inventory Management
- Employee Development
- Policy Development
- Coaching
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
- Solaris
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