Help Desk Manager Jobs in White Plains, MD
Incident/Problem/Queue Manager
- Leidos
- Fort Washington, MD (11 miles from White Plains, MD)
- 1 day ago
- Fort Washington, MD (11 miles from White Plains, MD)
- 1 day ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonIncident/Problem/Queue Manager
- Leidos Holdings Inc.
- Washington, DC (21 miles from White Plains, MD)
- 1 day ago
- Washington, DC (21 miles from White Plains, MD)
- 1 day ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonIT Service Desk Manager (Recent Law Firm Experience Required)
- HCM Staffing and Consulting
- Washington, DC (21 miles from White Plains, MD)
- 1 day ago
- Washington, DC (21 miles from White Plains, MD)
- 1 day ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
In PersonSupervisor - Help Desk (Onsite - Washington, D.C.)
- Maximus
- Washington, DC (21 miles from White Plains, MD)
- 7 days ago
- Washington, DC (21 miles from White Plains, MD)
- 7 days ago
. - Ensure that all phases of desktop support including; installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored...
In PersonManager Technical Support, OMHS Integration and Deployment (I&D)
- Amazon
- Arlington, VA (21 miles from White Plains, MD)
- 7 days ago
- Arlington, VA (21 miles from White Plains, MD)
- 7 days ago
Description We are seeking a Senior Manager to lead our After-Market Support team responsible for providing comprehensive technical support for our operations across North America....
In Person- Kyndryl
- Washington, DC (21 miles from White Plains, MD)
- 13 days ago
- Washington, DC (21 miles from White Plains, MD)
- 13 days ago
We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
In PersonTier 2 / Help Desk lead - Top Secret clearance
- General Dynamics Information Technology
- Washington, DC (21 miles from White Plains, MD)
- 13 days ago
- Washington, DC (21 miles from White Plains, MD)
- 13 days ago
Required Technical Skills: Technical support, networking, application support, problem solving....
In PersonHelp Desk Supervisor/Sr. User Trainer
- ZP Group
- Washington, DC (21 miles from White Plains, MD)
- 14 days ago
- Washington, DC (21 miles from White Plains, MD)
- 14 days ago
Hands-on familiarity with network, telecommunications, and operating systems relevant to supported applications....
In PersonActioNet, Inc. Careers - Service Desk Manager
- ActioNet, Inc.
- Washington, DC (21 miles from White Plains, MD)
- 14 days ago
- Washington, DC (21 miles from White Plains, MD)
- 14 days ago
You will train and mentor staff responsible for phone and in-person support to users in e-mail, directories, computer operating systems, and desktop applications for all types of computer systems and...
Hybrid- General Dynamics Information Technology
- Falls Church, VA (21 miles from White Plains, MD)
- 16 days ago
- Falls Church, VA (21 miles from White Plains, MD)
- 16 days ago
Our work depends on an Application Support Manager joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service....
In Person- Eclaro
- Arlington, VA (21 miles from White Plains, MD)
- 17 days ago
- Arlington, VA (21 miles from White Plains, MD)
- 17 days ago
Supports continual development of the service desk function, to include promoting a service-oriented culture and maintaining service desk SOPs....
In Person- Charles F. Day & Associates
- Alexandria, VA (16 miles from White Plains, MD)
- 19 days ago
- Alexandria, VA (16 miles from White Plains, MD)
- 19 days ago
CONTINGENT UPON CONTRACT AWARD Clearance: Public Trust Location: Alexandria, VA, possibility of remote/telework The contractor shall provide a Help Desk Manager to maintain, oversee, and support ticket...
In Person- Perspecta
- Arlington, VA (21 miles from White Plains, MD)
- 27 days ago
- Arlington, VA (21 miles from White Plains, MD)
- 27 days ago
Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....
In Person- Service Global, Inc.
- Washington, DC (21 miles from White Plains, MD)
- 30+ days ago
- Washington, DC (21 miles from White Plains, MD)
- 30+ days ago
Deskside Support L1 Washington DC - USA 5 days ago Roles and Responsibilities IMAC Install, move, add and change assets and smart hands support....
In Person- Washington Nationals
- Washington, DC (21 miles from White Plains, MD)
- 30+ days ago
- Washington, DC (21 miles from White Plains, MD)
- 30+ days ago
Strong knowledge of ITIL principles, service management tools, and ticketing systems. Demonstrated ability to manage multiple priorities in a fast-paced environment....
In PersonDemographic Data for White Plains, MD
Moving to White Plains, MD? Find some basic demographic data about White Plains, MD below.
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Salary for Help Desk Manager Jobs in White Plains, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in White Plains, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- Network Operations
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- IT Service Management
- Windows 10
- Service Delivery
- Incident Management
- Operating Systems
- Information Technology Management
- Mobile Device Management
- MacOS
- Pivot Tables
- Apple iOS
- Computer Science
- Routing
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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