Help Desk Manager Jobs in Westlake, MD
- Booz Allen
- McLean, VA (4 miles from Westlake, MD)
- 1 day ago
- McLean, VA (4 miles from Westlake, MD)
- 1 day ago
IT Help Desk Supervisor Key Role: Provides in-depth support and leads problem-solving and implementation efforts for specific technology products or applications....
In Person- DLH Holdings Corp.
- Bethesda, MD (3 miles from Westlake, MD)
- 1 day ago
- Bethesda, MD (3 miles from Westlake, MD)
- 1 day ago
Specialized experience includes: Staff management, Recruitment, and Retention, Service Desk/ Service Desk management At least one Help Desk Institute certification: Help Desk Manager, Desktop Support...
In PersonIncident/Problem/Queue Manager
- Leidos
- Fort Washington, MD (19 miles from Westlake, MD)
- 1 day ago
- Fort Washington, MD (19 miles from Westlake, MD)
- 1 day ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonIncident/Problem/Queue Manager
- Leidos Holdings Inc.
- Washington, DC (9 miles from Westlake, MD)
- 1 day ago
- Washington, DC (9 miles from Westlake, MD)
- 1 day ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonIT Service Desk Manager (Recent Law Firm Experience Required)
- HCM Staffing and Consulting
- Washington, DC (9 miles from Westlake, MD)
- 1 day ago
- Washington, DC (9 miles from Westlake, MD)
- 1 day ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
In Person- Optimal Networks
- Rockville, MD (5 miles from Westlake, MD)
- 5 days ago
- Rockville, MD (5 miles from Westlake, MD)
- 5 days ago
. - Desktop Operating Systems - Windows and macOS - Software Support across various types of software (e.g., MS Office, POS system, accounting software etc.) - User Administration and Identity Management...
In PersonSupervisor - Help Desk (Onsite - Washington, D.C.)
- Maximus
- Washington, DC (9 miles from Westlake, MD)
- 7 days ago
- Washington, DC (9 miles from Westlake, MD)
- 7 days ago
. - Ensure that all phases of desktop support including; installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored...
In PersonManager Technical Support, OMHS Integration and Deployment (I&D)
- Amazon
- Arlington, VA (8 miles from Westlake, MD)
- 7 days ago
- Arlington, VA (8 miles from Westlake, MD)
- 7 days ago
Description We are seeking a Senior Manager to lead our After-Market Support team responsible for providing comprehensive technical support for our operations across North America....
In Person- Kyndryl
- Washington, DC (9 miles from Westlake, MD)
- 13 days ago
- Washington, DC (9 miles from Westlake, MD)
- 13 days ago
We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
In PersonTier 2 / Help Desk lead - Top Secret clearance
- General Dynamics Information Technology
- Washington, DC (9 miles from Westlake, MD)
- 14 days ago
- Washington, DC (9 miles from Westlake, MD)
- 14 days ago
Required Technical Skills: Technical support, networking, application support, problem solving....
In PersonHelp Desk Supervisor/Sr. User Trainer
- ZP Group
- Washington, DC (9 miles from Westlake, MD)
- 14 days ago
- Washington, DC (9 miles from Westlake, MD)
- 14 days ago
Hands-on familiarity with network, telecommunications, and operating systems relevant to supported applications....
In PersonActioNet, Inc. Careers - Service Desk Manager
- ActioNet, Inc.
- Washington, DC (9 miles from Westlake, MD)
- 14 days ago
- Washington, DC (9 miles from Westlake, MD)
- 14 days ago
You will train and mentor staff responsible for phone and in-person support to users in e-mail, directories, computer operating systems, and desktop applications for all types of computer systems and...
Hybrid- General Dynamics Information Technology
- Falls Church, VA (9 miles from Westlake, MD)
- 16 days ago
- Falls Church, VA (9 miles from Westlake, MD)
- 16 days ago
Our work depends on an Application Support Manager joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service....
In Person- Eclaro
- Arlington, VA (8 miles from Westlake, MD)
- 17 days ago
- Arlington, VA (8 miles from Westlake, MD)
- 17 days ago
Supports continual development of the service desk function, to include promoting a service-oriented culture and maintaining service desk SOPs....
In Person- Charles F. Day & Associates
- Alexandria, VA (13 miles from Westlake, MD)
- 19 days ago
- Alexandria, VA (13 miles from Westlake, MD)
- 19 days ago
CONTINGENT UPON CONTRACT AWARD Clearance: Public Trust Location: Alexandria, VA, possibility of remote/telework The contractor shall provide a Help Desk Manager to maintain, oversee, and support ticket...
In PersonDemographic Data for Westlake, MD
Moving to Westlake, MD? Find some basic demographic data about Westlake, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Westlake, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Westlake, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- Network Operations
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- IT Service Management
- Windows 10
- Service Delivery
- Incident Management
- Operating Systems
- Information Technology Management
- Mobile Device Management
- MacOS
- Pivot Tables
- Apple iOS
- Computer Science
- Routing
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills