Help Desk Manager Jobs in West River, MD
Application Support Specialist
- College Park, MD (22 miles from West River, MD)
- 3 days ago
- College Park, MD (22 miles from West River, MD)
- 3 days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
Remote Work- Adelphi, MD (24 miles from West River, MD)
- 10 days ago
- Adelphi, MD (24 miles from West River, MD)
- 10 days ago
system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)...
Service Desk Request Queue Manager
- Adelphi, MD (24 miles from West River, MD)
- 60+ days ago
- Adelphi, MD (24 miles from West River, MD)
- 60+ days ago
Preferred: + Information Technology Infrastructure Library (ITIL) v4 certification + A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc...
Software Application Support Specialist
- Laurel, MD (24 miles from West River, MD)
- 60+ days ago
- Laurel, MD (24 miles from West River, MD)
- 60+ days ago
We’re seeking a Software Application Support Specialist with a foundational understanding of Software Development and Support....
Demographic Data for West River, MD
Moving to West River, MD? Find some basic demographic data about West River, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in West River, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in West River, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- PC Support
- Remote Desktop Protocol
- Client Support
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- IT Leadership
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Cross-Functional Team Management
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Zendesk
- Mobile Device Management
- Windows 10
- Information Technology Management
- Incident Management
- Computer Science
- ServiceNow
- IT Support
- Mac Skills
- ITIL
- Help Desk Support
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Key Performance Indicator
- Continuous Improvement
- Information Technology
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Budgets
- Reporting
- Inventory Management
- Policy Development
- Coaching
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills