Help Desk Manager Jobs in West Friendship, MD
- Insight Global
- Derwood, MD (13 miles from West Friendship, MD)
- 11 days ago
- Derwood, MD (13 miles from West Friendship, MD)
- 11 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (24 miles from West Friendship, MD)
- 23 days ago
- Hyattsville, MD (24 miles from West Friendship, MD)
- 23 days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (18 miles from West Friendship, MD)
- 23 days ago
- Silver Spring, MD (18 miles from West Friendship, MD)
- 23 days ago
support....
Hybrid- Jobs for Humanity
- Baltimore, MD (18 miles from West Friendship, MD)
- 28 days ago
- Baltimore, MD (18 miles from West Friendship, MD)
- 28 days ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In PersonService Desk Manager - Contingent
- ARETUM Holdings LLC
- Bethesda, MD (22 miles from West Friendship, MD)
- 30+ days ago
- Bethesda, MD (22 miles from West Friendship, MD)
- 30+ days ago
Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Insight Global
- Windsor Mill, MD (10 miles from West Friendship, MD)
- 30+ days ago
- Windsor Mill, MD (10 miles from West Friendship, MD)
- 30+ days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- Optimal Networks
- Rockville, MD (17 miles from West Friendship, MD)
- 45+ days ago
- Rockville, MD (17 miles from West Friendship, MD)
- 45+ days ago
. - Desktop Operating Systems - Windows and macOS - Software Support across various types of software (e.g., MS Office, POS system, accounting software etc.) - User Administration and Identity Management...
In PersonApplication Support Specialist
- CACI
- College Park, MD (20 miles from West Friendship, MD)
- 90+ days ago
- College Park, MD (20 miles from West Friendship, MD)
- 90+ days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
RemoteDemographic Data for West Friendship, MD
Moving to West Friendship, MD? Find some basic demographic data about West Friendship, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in West Friendship, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in West Friendship, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Application Support
- Service Now PaaS
- Windows OS
- Data Governance
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- MacOS
- Change Control
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Epic
- Customer Satisfaction
- Continuous Improvement
- Agile
- Liaison
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Risk Management
- Collaboration
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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