Help Desk Manager Jobs in Welcome, MD

1-4 of 4 Jobs

Help Desk Supervisor/Sr. User Trainer

  • Accokeek, MD (15 miles from Welcome, MD)
  • 3 days ago
  • Accokeek, MD (15 miles from Welcome, MD)
  • 3 days ago

Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....

Incident/Problem/Queue Manager

  • Accokeek, MD (15 miles from Welcome, MD)
  • 3 days ago
  • Accokeek, MD (15 miles from Welcome, MD)
  • 3 days ago

technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...

Help Desk Lead

  • Quantico, VA (19 miles from Welcome, MD)
  • 17 days ago
  • Quantico, VA (19 miles from Welcome, MD)
  • 17 days ago

Qualifications 5 years experience in the IT field including at least 3 years supporting service desk operations and customer support functions....

Remedy Queue Manager

  • Ft Belvoir, VA (19 miles from Welcome, MD)
  • 21 days ago
  • Ft Belvoir, VA (19 miles from Welcome, MD)
  • 21 days ago

Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy team meetings for updates to policies, processes, and requirements....

Demographic Data for Welcome, MD

Moving to Welcome, MD? Find some basic demographic data about Welcome, MD below.

Local
National
1,067
12
Small

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
Certificación en Help Desk Manager by CertiProf - HDMPC
Fundamentos Certificacion Help DeskHelp Desk Practicas para Analistas y Managers - Complemento para ITIL v4Tambien aplica para Service Desk Analistas y ManagersHelp Desk es un entrenamiento basado...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Manager Jobs in Welcome, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Welcome, MD offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Welcome, MD
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!