Help Desk Manager Jobs in Walkersville, MD
Tier 2 Deskside Support Technician
- Perspecta
- Germantown, MD (24 miles from Walkersville, MD)
- 1 day ago
- Germantown, MD (24 miles from Walkersville, MD)
- 1 day ago
Responsibilities Peraton is seeking an on-site Tier 2 Deskside Support to support the Office of Science under the DOE CBOSS 2.0 contract, providing Tier II support to troubleshoot, repair, deploy, and...
In PersonWarehouse Deskside Support Technician
- Insight Global
- Hagerstown, MD (21 miles from Walkersville, MD)
- 45+ days ago
- Hagerstown, MD (21 miles from Walkersville, MD)
- 45+ days ago
This technician will be in charge of all Tier 2 and Tier 3 IT support in the warehouse, which includes end-user support, troubleshooting, and training on Microsoft Office applications such as Office...
In PersonDemographic Data for Walkersville, MD
Moving to Walkersville, MD? Find some basic demographic data about Walkersville, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Walkersville, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Walkersville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- LAN
- BMC Remedy
- Remote Support
- IT Leadership
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Network Operations
- Infrastructure Management
- Service Now PaaS
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Android
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Information Technology Management
- IT Support
- Computer Science
- ServiceNow
- Apple iOS
- ITIL
- Help Desk Support
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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