Help Desk Manager Jobs in Waldorf, MD
- Washington, DC (21 miles from Waldorf, MD)
- 7 hours ago
- Washington, DC (21 miles from Waldorf, MD)
- 7 hours ago
We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
Tier 2 / Help Desk lead - Top Secret clearance
- Washington, DC (21 miles from Waldorf, MD)
- 22 hours ago
- Washington, DC (21 miles from Waldorf, MD)
- 22 hours ago
Required Technical Skills: Technical support, networking, application support, problem solving....
Help Desk Supervisor/Sr. User Trainer
- Washington, DC (21 miles from Waldorf, MD)
- 1 day ago
- Washington, DC (21 miles from Waldorf, MD)
- 1 day ago
Hands-on familiarity with network, telecommunications, and operating systems relevant to supported applications....
ActioNet, Inc. Careers - Service Desk Manager
- Washington, DC (21 miles from Waldorf, MD)
- 1 day ago
- Washington, DC (21 miles from Waldorf, MD)
- 1 day ago
You will train and mentor staff responsible for phone and in-person support to users in e-mail, directories, computer operating systems, and desktop applications for all types of computer systems and...
- Falls Church, VA (23 miles from Waldorf, MD)
- 3 days ago
- Falls Church, VA (23 miles from Waldorf, MD)
- 3 days ago
Our work depends on an Application Support Manager joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service....
- Arlington, VA (22 miles from Waldorf, MD)
- 4 days ago
- Arlington, VA (22 miles from Waldorf, MD)
- 4 days ago
Supports continual development of the service desk function, to include promoting a service-oriented culture and maintaining service desk SOPs....
Enterprise Service Desk Manager
- Arlington, VA (22 miles from Waldorf, MD)
- 4 days ago
- Arlington, VA (22 miles from Waldorf, MD)
- 4 days ago
Responsibilities of the Enterprise Service Desk Manager: Take full ownership of IT Service Management (ITSM) processes on the Service Desk, including incident, request, problem, event, and risk management...
Help Desk Supervisor/Sr. User Trainer Help Desk Supervisor/Sr. User Trainer
- Washington, DC (21 miles from Waldorf, MD)
- 5 days ago
- Washington, DC (21 miles from Waldorf, MD)
- 5 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Incident/Problem/Queue Manager Incident/Problem/Queue Manager
- Washington, DC (21 miles from Waldorf, MD)
- 5 days ago
- Washington, DC (21 miles from Waldorf, MD)
- 5 days ago
Leidos offers a voluntary well-being benefit program to help support employees on their personal wellness journey and earn rewards....
- Alexandria, VA (17 miles from Waldorf, MD)
- 6 days ago
- Alexandria, VA (17 miles from Waldorf, MD)
- 6 days ago
CONTINGENT UPON CONTRACT AWARD Clearance: Public Trust Location: Alexandria, VA, possibility of remote/telework The contractor shall provide a Help Desk Manager to maintain, oversee, and support ticket...
Help Desk Supervisor/Sr. User Trainer
- Accokeek, MD (7 miles from Waldorf, MD)
- 9 days ago
- Accokeek, MD (7 miles from Waldorf, MD)
- 9 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
- Arlington, VA (22 miles from Waldorf, MD)
- 14 days ago
- Arlington, VA (22 miles from Waldorf, MD)
- 14 days ago
Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....
- Washington, DC (21 miles from Waldorf, MD)
- 19 days ago
- Washington, DC (21 miles from Waldorf, MD)
- 19 days ago
Deskside Support L1 Washington DC - USA 5 days ago Roles and Responsibilities IMAC Install, move, add and change assets and smart hands support....
- Washington, DC (21 miles from Waldorf, MD)
- 20 days ago
- Washington, DC (21 miles from Waldorf, MD)
- 20 days ago
Strong knowledge of ITIL principles, service management tools, and ticketing systems. Demonstrated ability to manage multiple priorities in a fast-paced environment....
It Service Desk Manager/Project Manager
- Arlington, VA (22 miles from Waldorf, MD)
- 23 days ago
- Arlington, VA (22 miles from Waldorf, MD)
- 23 days ago
Ability to support 24x7x365 IT Support program deliverables & pers0nnel....
Demographic Data for Waldorf, MD
Moving to Waldorf, MD? Find some basic demographic data about Waldorf, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Waldorf, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Waldorf, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Apple OS X
- Virus Removal
- Remote Support
- IT Operations
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Android
- Mobile Device Management
- Cross-Functional Team Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Imaging
- Computer Science
- IT Support
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Troubleshooting
- Documentation
- Verbal Communication
- Prioritizing
- Collaboration
- Reporting
- Coaching
- Telephone Skills
- Mentoring
- Employee Development
- Education Experience
- Microsoft Office
- Computer Skills
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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