Help Desk Manager Jobs in Urbana, MD
- Derwood, MD (18 miles from Urbana, MD)
- 1 day ago
- Derwood, MD (18 miles from Urbana, MD)
- 1 day ago
Environment Notes: Full life cycle support for all Montgomery County IT assets, help desk support, deskside support, 12k users, 15k assets, break fix, replacement, disposals, imaging, service help desk...
- Rockville, MD (21 miles from Urbana, MD)
- 8 days ago
- Rockville, MD (21 miles from Urbana, MD)
- 8 days ago
Deskside Support Specialist Rockville, Maryland, United States | Posted: 7/15/2025 Indotronix is an Equal Opportunity Employer....
- Herndon, VA (24 miles from Urbana, MD)
- 9 days ago
- Herndon, VA (24 miles from Urbana, MD)
- 9 days ago
Our Help Desk Manager partners with the contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting....
Desktop Support Services Help Desk Lead
- Herndon, VA (24 miles from Urbana, MD)
- 60+ days ago
- Herndon, VA (24 miles from Urbana, MD)
- 60+ days ago
providing efficient help desk support and services to the enterprise....
- Ashburn, VA (21 miles from Urbana, MD)
- 90+ days ago
- Ashburn, VA (21 miles from Urbana, MD)
- 90+ days ago
The Help Desk Manager will provide oversight to the Level II services and ensure that service levels are achieved....
Demographic Data for Urbana, MD
Moving to Urbana, MD? Find some basic demographic data about Urbana, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Urbana, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Urbana, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Client Support
- Systems Center Configuration Manager
- Hardware Support
- Problem Management
- Technical Troubleshooting
- IT Operations
- VPN
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Zendesk
- Operating Systems
- Windows 10
- Information Technology Management
- Mobile Device Management
- Incident Management
- Computer Science
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Microsoft Active Directory
- Affirmative Action
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Reporting
- Policy Development
- Coaching
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills