Help Desk Manager Jobs in Upper Marlboro, MD
Help Desk Support, Tier II DeskSide Support
- Knowesis
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 1 hour ago
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 1 hour ago
Knowesis is currently seeking an exceptional Help Desk Support Tier II DeskSide Support specialist to join our team and provide invaluable support to the Department of Defense Office of Inspector General...
In PersonSenior Manager Application Support
- Freddie Mac
- McLean, VA (23 miles from Upper Marlboro, MD)
- 7 hours ago
- McLean, VA (23 miles from Upper Marlboro, MD)
- 7 hours ago
BEAM have the greatest understanding of applications and the implications to business process within the standard infrastructure support team....
In PersonSenior Program Manager / Enterprise Service Desk Manager
- DecisionPoint
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 1 day ago
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 1 day ago
Demonstrated leadership across IT Service Management, audit readiness, quality and performance governance, vendor oversight, and large multi-disciplinary teams....
In Person- Digital Management LLC
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 5 days ago
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 5 days ago
Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN, local and Network printing, and mobile device services such as ActiveSync....
In PersonHelp Desk Manager w/Top Secret Clearance
- TekSynap
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 6 days ago
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 6 days ago
Security+ COMPETENCIES IT service management Customer satisfaction optimization KPI tracking and reporting VIP and executive-level support The TekSynap is seeking a Help Desk Manager to manages DON...
In Person- Perspecta
- Washington, DC (15 miles from Upper Marlboro, MD)
- 7 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 7 days ago
management or Service Desk experience, including leadership of Tier I and Tier II teams Experience supporting large federal or government IT environments Strong knowledge of ITIL processes Experience...
In Person- General Dynamics Information Technology
- Washington, DC (15 miles from Upper Marlboro, MD)
- 8 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 8 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services...
In Person- Leidos
- Falls Church, VA (20 miles from Upper Marlboro, MD)
- 8 days ago
- Falls Church, VA (20 miles from Upper Marlboro, MD)
- 8 days ago
Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely...
In PersonSenior Help Desk Manager - 1163-AJ
- Data Machines
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 10 days ago
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 10 days ago
: The Senior Help Desk Manager provides leadership and operational oversight for enterprise IT service desk operations supporting a mission-critical government program....
In Person- SAIC (Science Applications Int.)
- Washington, DC (15 miles from Upper Marlboro, MD)
- 12 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 12 days ago
Description: The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level support....
In Person- Arnold & Porter
- Washington, DC (15 miles from Upper Marlboro, MD)
- 14 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 14 days ago
Minimum four years' experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonApplication Support Manager (ASM)
- NCI Information Systems
- Washington, DC (15 miles from Upper Marlboro, MD)
- 15 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 15 days ago
A minimum of five (5) years of experience supporting modernized or legacy applications and managing and leading an applications support staff with skills applicable to a project environment, similar...
In Person- Computer World Services
- Washington, DC (15 miles from Upper Marlboro, MD)
- 18 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 18 days ago
Install and troubleshoot all Microsoft Operating System Software and office automation software in use on the currently supported desktop....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 19 days ago
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 19 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Reliant Technology
- Washington, DC (15 miles from Upper Marlboro, MD)
- 20 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 20 days ago
Preferred Experience: HDI Support Center Manager ITIL Foundation or higher Other relevant service management certifications We are equal opportunity/affirmative action employers, committed to diversity...
In PersonDemographic Data for Upper Marlboro, MD
Moving to Upper Marlboro, MD? Find some basic demographic data about Upper Marlboro, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Upper Marlboro, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Upper Marlboro, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Remote Support
- Windows 10
- Unix/Linux
- Public Key Infrastructure
- IT Operations
- IT Leadership
- Problem Management
- Technical Troubleshooting
- Windows OS
- Data Governance
- Application Support
- MacOS
- Knowledge Management
- SQL Server Integration Services
- IT Service Management
- Change Control
- Service Delivery
- Mobile Device Management
- Operating Systems
- Incident Management
- UNIX
- Computer Science
- IT Support
- Citrix
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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