Help Desk Manager Jobs in Upper Marlboro, MD
Help Desk Supervisor/Sr. User Trainer
- Leidos
- Alexandria, VA (15 miles from Upper Marlboro, MD)
- 16 hours ago
- Alexandria, VA (15 miles from Upper Marlboro, MD)
- 16 hours ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In Person- Leidos
- Washington, DC (15 miles from Upper Marlboro, MD)
- 19 hours ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 19 hours ago
Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice....
In PersonHelp Desk Supervisor/Sr. User Trainer
- Leidos Holdings Inc.
- Washington, DC (15 miles from Upper Marlboro, MD)
- 22 hours ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 22 hours ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In Person- Sparibis
- Alexandria, VA (15 miles from Upper Marlboro, MD)
- 1 day ago
- Alexandria, VA (15 miles from Upper Marlboro, MD)
- 1 day ago
Qualifications Must be able to obtain and maintain a Public Trust security clearance. 12+ years of professional experience as a Help Desk manager supporting federal programs....
In PersonHelpdesk/Deskside Support Specialist (TS clearance)
- Agensys Corporation
- Washington, DC (15 miles from Upper Marlboro, MD)
- 1 day ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 1 day ago
Minimum of 2 years of experience in a help desk or technical support role. Strong knowledge of Windows and macOS operating systems....
In Person- BAE Systems
- Washington, DC (15 miles from Upper Marlboro, MD)
- 4 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 4 days ago
The Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III, (e.g., Tier I (phone and e-mail), Tier II (on-site, floor), Tier...
In Person- Perspecta
- Washington, DC (15 miles from Upper Marlboro, MD)
- 7 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 7 days ago
Strong knowledge of Windows 10, and OSX operating systems and common office applications....
HybridHelp Desk Support, Tier II DeskSide Support
- Knowesis Inc.
- Alexandria, VA (15 miles from Upper Marlboro, MD)
- 8 days ago
- Alexandria, VA (15 miles from Upper Marlboro, MD)
- 8 days ago
currently seeking an exceptional Help Desk Support Tier II DeskSide Support specialist to join our team and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG...
In PersonSenior Program Manager / Enterprise Service Desk Manager
- DecisionPoint
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 10 days ago
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 10 days ago
Demonstrated leadership across IT Service Management, audit readiness, quality and performance governance, vendor oversight, and large multi-disciplinary teams....
In Person- Digital Management LLC
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 14 days ago
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 14 days ago
Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN, local and Network printing, and mobile device services such as ActiveSync....
In PersonHelp Desk Manager w/Top Secret Clearance
- TekSynap
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 14 days ago
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 14 days ago
Security+ COMPETENCIES IT service management Customer satisfaction optimization KPI tracking and reporting VIP and executive-level support The TekSynap is seeking a Help Desk Manager to manages DON...
In Person- General Dynamics Information Technology
- Washington, DC (15 miles from Upper Marlboro, MD)
- 17 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 17 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services...
In Person- Leidos
- Falls Church, VA (20 miles from Upper Marlboro, MD)
- 17 days ago
- Falls Church, VA (20 miles from Upper Marlboro, MD)
- 17 days ago
Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely...
In PersonSenior Help Desk Manager - 1163-AJ
- Data Machines
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 18 days ago
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 18 days ago
: The Senior Help Desk Manager provides leadership and operational oversight for enterprise IT service desk operations supporting a mission-critical government program....
In Person- SAIC
- Washington, DC (15 miles from Upper Marlboro, MD)
- 21 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 21 days ago
Description: The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level support....
In PersonDemographic Data for Upper Marlboro, MD
Moving to Upper Marlboro, MD? Find some basic demographic data about Upper Marlboro, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Upper Marlboro, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Upper Marlboro, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- Public Key Infrastructure
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Knowledge Management
- IT Service Management
- MacOS
- Computer Science
- Operating Systems
- Service Delivery
- UNIX
- Mobile Device Management
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Education Experience
- Computer Skills
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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