Help Desk Manager Jobs in Sykesville, MD
- Sparksoft
- Catonsville, MD (14 miles from Sykesville, MD)
- 5 days ago
- Catonsville, MD (14 miles from Sykesville, MD)
- 5 days ago
satisfaction.* The ideal candidate must demonstrate a high level of commitment and flexibility, with the ability to work and support a dynamic shift schedule.* Provide support and identify training...
In Person- Jobs for Humanity
- Baltimore, MD (19 miles from Sykesville, MD)
- 11 days ago
- Baltimore, MD (19 miles from Sykesville, MD)
- 11 days ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (20 miles from Sykesville, MD)
- 12 days ago
- Annapolis Junction, MD (20 miles from Sykesville, MD)
- 12 days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person- Insight Global
- Windsor Mill, MD (10 miles from Sykesville, MD)
- 23 days ago
- Windsor Mill, MD (10 miles from Sykesville, MD)
- 23 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- Optimal Networks
- Rockville, MD (23 miles from Sykesville, MD)
- 30+ days ago
- Rockville, MD (23 miles from Sykesville, MD)
- 30+ days ago
While our staff primarily work within Microsoft systems (Windows Server, Microsoft Exchange, Windows 11, Office 365) you will also support other technologies, such as Macs and 3rd-party software (Quickbooks...
In PersonDemographic Data for Sykesville, MD
Moving to Sykesville, MD? Find some basic demographic data about Sykesville, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Sykesville, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Sykesville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- ConnectWise
- Remote Support
- BMC Remedy
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- IT Leadership
- Network Operations
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- Incident Management
- IT Service Management
- Network Administration
- Skype
- Service Delivery
- Android
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Information Technology Management
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Collaboration
- Process Improvement
- Documentation
- Coaching
- Reporting
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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