Help Desk Manager Jobs in Springdale, MD
Service Desk Manager/Quality Assurance
- Computer World Services, Corp.
- Washington, DC (14 miles from Springdale, MD)
- 15 hours ago
- Washington, DC (14 miles from Springdale, MD)
- 15 hours ago
The manager provides daily supervision and direction to Service Desk staff supporting users via phone, email, in-person assistance, and ServiceNow....
In PersonHelp Desk Manager Security Clearance
- Integral Federal
- Washington, DC (14 miles from Springdale, MD)
- 1 day ago
- Washington, DC (14 miles from Springdale, MD)
- 1 day ago
Help Desk Manager with Security Clearance Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Department of the Navy Office of...
In PersonWeb Application Support Specialist 1 - SCON
- ASM Research, An Accenture Federal Services Company
- Washington, DC (14 miles from Springdale, MD)
- 1 day ago
- Washington, DC (14 miles from Springdale, MD)
- 1 day ago
Provide first line of support, performing initial incident management and triage....
Hybrid- UM23 Bowie State University (BSU)
- Bowie, MD (7 miles from Springdale, MD)
- 1 day ago
- Bowie, MD (7 miles from Springdale, MD)
- 1 day ago
ITIL Foundation - IT Service Management Certification. Part - time telecommuting authorized....
Remote- PingWind
- Washington, DC (14 miles from Springdale, MD)
- 2 days ago
- Washington, DC (14 miles from Springdale, MD)
- 2 days ago
Manages a team of help desk support staff....
Remote- Na Oiwi Kane
- Washington, DC (14 miles from Springdale, MD)
- 3 days ago
- Washington, DC (14 miles from Springdale, MD)
- 3 days ago
This role is vital to ensuring reliable, timely, and effective IT services that directly support mission success....
In Person- Quadrant
- Washington, DC (14 miles from Springdale, MD)
- 7 days ago
- Washington, DC (14 miles from Springdale, MD)
- 7 days ago
Help Desk Manager - Tier II team Washington, DC Pay From: $88,000 per year MUST: Eligible or active DoD Secret clearance Experienced Help Desk Manager/ Tier II Team 8+ years of professional experience...
In PersonDeskside Support Technician (Secret Or TS Clearance Required)
- TEKsystems
- Arlington, VA (17 miles from Springdale, MD)
- 9 days ago
- Arlington, VA (17 miles from Springdale, MD)
- 9 days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In Person- Ardent Eagle Solutions
- Washington, DC (14 miles from Springdale, MD)
- 11 days ago
- Washington, DC (14 miles from Springdale, MD)
- 11 days ago
The Help Desk Manager supports operational continuity by managing help desk activities, prioritizing workload, and ensuring responsive customer support delivery....
In Person- Sparibis
- Alexandria, VA (16 miles from Springdale, MD)
- 15 days ago
- Alexandria, VA (16 miles from Springdale, MD)
- 15 days ago
Qualifications Must be able to obtain and maintain a Public Trust security clearance. 12+ years of professional experience as a Help Desk manager supporting federal programs....
In Person- Digital Management LLC
- Arlington, VA (17 miles from Springdale, MD)
- 28 days ago
- Arlington, VA (17 miles from Springdale, MD)
- 28 days ago
Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN, local and Network printing, and mobile device services such as ActiveSync....
In PersonHelp Desk Manager w/Top Secret Clearance
- TekSynap
- Arlington, VA (17 miles from Springdale, MD)
- 28 days ago
- Arlington, VA (17 miles from Springdale, MD)
- 28 days ago
Security+ COMPETENCIES IT service management Customer satisfaction optimization KPI tracking and reporting VIP and executive-level support The TekSynap is seeking a Help Desk Manager to manages DON...
In Person- Leidos
- Merrifield, VA (24 miles from Springdale, MD)
- 30+ days ago
- Merrifield, VA (24 miles from Springdale, MD)
- 30+ days ago
Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely...
In PersonSenior Help Desk Manager - 1163-AJ
- Data Machines
- Arlington, VA (17 miles from Springdale, MD)
- 30+ days ago
- Arlington, VA (17 miles from Springdale, MD)
- 30+ days ago
: The Senior Help Desk Manager provides leadership and operational oversight for enterprise IT service desk operations supporting a mission-critical government program....
In PersonApplication Support Manager (ASM)
- NCI Information Systems
- Washington, DC (14 miles from Springdale, MD)
- 30+ days ago
- Washington, DC (14 miles from Springdale, MD)
- 30+ days ago
A minimum of five (5) years of experience supporting modernized or legacy applications and managing and leading an applications support staff with skills applicable to a project environment, similar...
In PersonDemographic Data for Springdale, MD
Moving to Springdale, MD? Find some basic demographic data about Springdale, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Springdale, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Springdale, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Apple OS X
- Windows OS
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- Application Support
- MacOS
- Operating Systems
- IT Service Management
- Service Delivery
- Change Control
- Mobile Device Management
- Computer Science
- Incident Management
- IT Support
- Zendesk
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Installation
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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