Help Desk Manager Jobs in Sparrows Point, MD

1-4 of 4 Jobs

Incident/Problem/Queue Manager

  • Leidos
  • Bowie, MD (23 miles from Sparrows Point, MD)
  • 2 days ago
  • Bowie, MD (23 miles from Sparrows Point, MD)
  • 2 days ago

technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...

In Person

Help Desk Manager

  • A&T Systems
  • Annapolis, MD (17 miles from Sparrows Point, MD)
  • 6 days ago
  • Annapolis, MD (17 miles from Sparrows Point, MD)
  • 6 days ago

Help Desk Manager Annapolis Description Candidate Duties include: Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail...

In Person

On-Site Helpdesk Lead

  • Insight Global
  • Windsor Mill, MD (20 miles from Sparrows Point, MD)
  • 45+ days ago
  • Windsor Mill, MD (20 miles from Sparrows Point, MD)
  • 45+ days ago

as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...

In Person

Service Desk Manager (IT Assistant Director I)

  • Maryland Department of Transportation
  • Baltimore, MD (11 miles from Sparrows Point, MD)
  • 90+ days ago
  • Baltimore, MD (11 miles from Sparrows Point, MD)
  • 90+ days ago

Nature of Work: The MDTA is seeking an experienced IT professional to oversee its Service Desk, Mobile Device Management and Mobile Phone Management, and Support Services within the Customer Support...

In Person

Demographic Data for Sparrows Point, MD

Moving to Sparrows Point, MD? Find some basic demographic data about Sparrows Point, MD below.

Local
National
9,594
171
Medium/Sm

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
edX
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...
QA
SDI Service Desk Manager - SDM
Being an effective Service Desk Manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills. This course...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Manager Jobs in Sparrows Point, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Sparrows Point, MD offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.5%
Vocational Degree or Certification
13.3%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Sparrows Point, MD
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!