Help Desk Manager Jobs in Sparrows Point, MD
- Insight Global
- Windsor Mill, MD (20 miles from Sparrows Point, MD)
- 23 days ago
- Windsor Mill, MD (20 miles from Sparrows Point, MD)
- 23 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- Tyto Athene, LLC
- Fort Meade, MD (21 miles from Sparrows Point, MD)
- 25 days ago
- Fort Meade, MD (21 miles from Sparrows Point, MD)
- 25 days ago
This position performs Service Desk Management and leads all customer support, service level requirements, customer service training, and Information Technology Services Management (ITSM)....
In Person- UM23 Bowie State University (BSU)
- Bowie, MD (23 miles from Sparrows Point, MD)
- 27 days ago
- Bowie, MD (23 miles from Sparrows Point, MD)
- 27 days ago
ITIL Foundation - IT Service Management Certification. Part - time telecommuting authorized....
Remote- Leidos
- Bowie, MD (23 miles from Sparrows Point, MD)
- 30+ days ago
- Bowie, MD (23 miles from Sparrows Point, MD)
- 30+ days ago
Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice....
In PersonDemographic Data for Sparrows Point, MD
Moving to Sparrows Point, MD? Find some basic demographic data about Sparrows Point, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Sparrows Point, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Sparrows Point, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- Technical Troubleshooting
- Problem Management
- Apple OS X
- System Engineering
- IT Service Management
- WebEx
- Knowledge Management
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Prioritizing
- Military Background
- Mentoring
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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