Help Desk Manager Jobs in Sparrows Point, MD
Help Desk Supervisor - TS/SCI w/Poly
- General Dynamics
- Annapolis, MD (17 miles from Sparrows Point, MD)
- 24 days ago
- Annapolis, MD (17 miles from Sparrows Point, MD)
- 24 days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person- Jobs for Humanity
- Baltimore, MD (11 miles from Sparrows Point, MD)
- 25 days ago
- Baltimore, MD (11 miles from Sparrows Point, MD)
- 25 days ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (20 miles from Sparrows Point, MD)
- 26 days ago
- Annapolis Junction, MD (20 miles from Sparrows Point, MD)
- 26 days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person- Insight Global
- Windsor Mill, MD (20 miles from Sparrows Point, MD)
- 30+ days ago
- Windsor Mill, MD (20 miles from Sparrows Point, MD)
- 30+ days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- NLX
- Annapolis, MD (17 miles from Sparrows Point, MD)
- 30+ days ago
- Annapolis, MD (17 miles from Sparrows Point, MD)
- 30+ days ago
Operations Support Manager We're looking for an experienced Operations Support Manager to lead the delivery of day-to-day services for our clients' Photolab imaging equipment....
RemoteDemographic Data for Sparrows Point, MD
Moving to Sparrows Point, MD? Find some basic demographic data about Sparrows Point, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Sparrows Point, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Sparrows Point, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Help Desk Management
- Printer Support
- Apple OS X
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- MacOS
- Service Delivery
- Android
- Knowledge Management
- Operating Systems
- IT Support
- Mobile Device Management
- VoIP
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Military Background
- Collaboration
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Policy Development
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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