Help Desk Manager Jobs in Silver Spring, MD
- Somatus
- McLean, VA (10 miles from Silver Spring, MD)
- 2 hours ago
- McLean, VA (10 miles from Silver Spring, MD)
- 2 hours ago
experience serving as a senior technician, escalation resource, or informal team lead Experience supporting a distributed, remote workforce Strong working knowledge of Windows operating systems and...
In Person- NetImpact Strategies
- Washington, DC (9 miles from Silver Spring, MD)
- 5 days ago
- Washington, DC (9 miles from Silver Spring, MD)
- 5 days ago
Support major incident management activities and ensure timely communication during high-impact events....
In Person- Nationwide IT Service, Inc.
- Alexandria, VA (14 miles from Silver Spring, MD)
- 5 days ago
- Alexandria, VA (14 miles from Silver Spring, MD)
- 5 days ago
Strong understanding of IT service management best practices and continuous service improvement methodologies....
In Person- Insight Global
- Arlington, VA (10 miles from Silver Spring, MD)
- 5 days ago
- Arlington, VA (10 miles from Silver Spring, MD)
- 5 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In Person- Arnold & Porter
- Washington, DC (9 miles from Silver Spring, MD)
- 6 days ago
- Washington, DC (9 miles from Silver Spring, MD)
- 6 days ago
Minimum four years' experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonRegional Deskside Support Manager - Clearance Required
- General Dynamics Information Technology
- Washington, DC (9 miles from Silver Spring, MD)
- 6 days ago
- Washington, DC (9 miles from Silver Spring, MD)
- 6 days ago
support to Department of State users....
In PersonApplication Support Specialist ? Procure to Pay
- iQuasar
- Laurel, MD (8 miles from Silver Spring, MD)
- 6 days ago
- Laurel, MD (8 miles from Silver Spring, MD)
- 6 days ago
Application Support Specialist? Procure to Pay iQuasar LLC is seeking an Oracle EBS Sr. Application Support Specialist in Laurel Maryland....
In Person Contract- Leader Communications Inc
- Alexandria, VA (14 miles from Silver Spring, MD)
- 6 days ago
- Alexandria, VA (14 miles from Silver Spring, MD)
- 6 days ago
May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred Experience overseeing enterprise IT service desk or contact center operations supporting large federal...
In Person- Centuria Corporation
- Alexandria, VA (14 miles from Silver Spring, MD)
- 7 days ago
- Alexandria, VA (14 miles from Silver Spring, MD)
- 7 days ago
May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Manager is preferred....
In Person- OBXtek
- McLean, VA (10 miles from Silver Spring, MD)
- 8 days ago
- McLean, VA (10 miles from Silver Spring, MD)
- 8 days ago
OBXtek is currently seeking a Service Desk Manager to support the USPTO Service Desk....
In PersonTask Manager- Service Desk (TANTUS)
- Sikichcareers
- Washington, DC (9 miles from Silver Spring, MD)
- 8 days ago
- Washington, DC (9 miles from Silver Spring, MD)
- 8 days ago
Sikich LLC has a contractual arrangement with Sikich CPA LLC under which Sikich LLC provides Sikich CPA LLC with professional and support personnel and other services to support Sikich CPA LLCs performance...
In Person- Insight Global
- Windsor Mill, MD (24 miles from Silver Spring, MD)
- 9 days ago
- Windsor Mill, MD (24 miles from Silver Spring, MD)
- 9 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonHelp Desk Manager with Secret Clearance
- CALNET Inc.
- Washington, DC (9 miles from Silver Spring, MD)
- 11 days ago
- Washington, DC (9 miles from Silver Spring, MD)
- 11 days ago
CALNET is ISO 9001, ISO 20000, and CMMI-Level III certified As a Prime Government Contractor for a major government institution, we are currently searching for a talented Help Desk Manager with Secret...
In Person- Tyto Athene, LLC
- Fort Meade, MD (13 miles from Silver Spring, MD)
- 11 days ago
- Fort Meade, MD (13 miles from Silver Spring, MD)
- 11 days ago
This position performs Service Desk Management and leads all customer support, service level requirements, customer service training, and Information Technology Services Management (ITSM)....
In Person- Leidos Holdings Inc.
- Washington, DC (9 miles from Silver Spring, MD)
- 11 days ago
- Washington, DC (9 miles from Silver Spring, MD)
- 11 days ago
Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice....
In PersonDemographic Data for Silver Spring, MD
Moving to Silver Spring, MD? Find some basic demographic data about Silver Spring, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Silver Spring, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Silver Spring, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- Technical Troubleshooting
- Problem Management
- SQL Server Integration Services
- Apple OS X
- System Engineering
- Windows OS
- Data Governance
- Application Support
- MacOS
- Knowledge Management
- Service Delivery
- IT Service Management
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Prioritizing
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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