Help Desk Manager Jobs in Sharpsburg, MD
Warehouse Deskside Support Technician
- Insight Global
- Hagerstown, MD (13 miles from Sharpsburg, MD)
- 22 days ago
- Hagerstown, MD (13 miles from Sharpsburg, MD)
- 22 days ago
This technician will be in charge of all Tier 2 and Tier 3 IT support in the warehouse, which includes end-user support, troubleshooting, and training on Microsoft Office applications such as Office...
In PersonDemographic Data for Sharpsburg, MD
Moving to Sharpsburg, MD? Find some basic demographic data about Sharpsburg, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Sharpsburg, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Sharpsburg, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Printer Support
- ConnectWise
- Remote Support
- Apple OS X
- Technical Troubleshooting
- Problem Management
- IT Operations
- IT Leadership
- IT Strategy
- BMC Remedy
- Service Now PaaS
- Windows 10
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- Service Delivery
- Android
- MacOS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- VoIP
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Continuous Improvement
- Customer Satisfaction
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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