Help Desk Manager Jobs in Shady Side, MD
- Inovalon
- Bowie, MD (16 miles from Shady Side, MD)
- 9 days ago
- Bowie, MD (16 miles from Shady Side, MD)
- 9 days ago
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and...
In Person- Tyto Athene, LLC
- Fort Meade, MD (22 miles from Shady Side, MD)
- 30+ days ago
- Fort Meade, MD (22 miles from Shady Side, MD)
- 30+ days ago
This position performs Service Desk Management and leads all customer support, service level requirements, customer service training, and Information Technology Services Management (ITSM)....
In Person- UM23 Bowie State University (BSU)
- Bowie, MD (16 miles from Shady Side, MD)
- 30+ days ago
- Bowie, MD (16 miles from Shady Side, MD)
- 30+ days ago
ITIL Foundation - IT Service Management Certification. Part - time telecommuting authorized....
RemoteDemographic Data for Shady Side, MD
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Shady Side, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Shady Side, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- IT Operations
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Windows 10
- Routers
- Apex
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Technical Leadership
- Switches
- IT Service Management
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- MacOS
- Change Control
- Computer Science
- Operating Systems
- Mobile Device Management
- Knowledge Management
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Problem Resolution
- Installation
- Resolution
- Agile
- Microsoft Active Directory
- Continuous Improvement
- Liaison
- Information Technology
- Technical Support
- Staffing
- Engineering
- Microsoft Windows
- Written Communication
- Prioritizing
- Customer Relations
- Troubleshooting
- Collaboration
- Documentation
- Mentoring
- Reporting
- Coaching
- Employee Development
- Flexibility
- Project Management
- Problem Solving
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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