Help Desk Manager Jobs in Sandy Spring, MD
- Digital Management LLC
- Arlington, VA (18 miles from Sandy Spring, MD)
- 6 hours ago
- Arlington, VA (18 miles from Sandy Spring, MD)
- 6 hours ago
Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN, local and Network printing, and mobile device services such as ActiveSync....
In Person- Insight Global
- Derwood, MD (5 miles from Sandy Spring, MD)
- 11 hours ago
- Derwood, MD (5 miles from Sandy Spring, MD)
- 11 hours ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In PersonHelp Desk Manager w/Top Secret Clearance
- TekSynap
- Arlington, VA (18 miles from Sandy Spring, MD)
- 15 hours ago
- Arlington, VA (18 miles from Sandy Spring, MD)
- 15 hours ago
Security+ COMPETENCIES IT service management Customer satisfaction optimization KPI tracking and reporting VIP and executive-level support The TekSynap is seeking a Help Desk Manager to manages DON...
In PersonService Desk Manager (USAF Cloud One) Service Desk Manager (USAF Cloud One)
- Leidos
- Reston, VA (21 miles from Sandy Spring, MD)
- 1 day ago
- Reston, VA (21 miles from Sandy Spring, MD)
- 1 day ago
portals) Participate in initiatives to provide self-service capabilities to the maximum extent possible for customers Manage 24/7/365 Service Desk for C1 services and support operations Support testing...
In Person- Insight Global
- Mc Lean, VA (16 miles from Sandy Spring, MD)
- 1 day ago
- Mc Lean, VA (16 miles from Sandy Spring, MD)
- 1 day ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- System One
- Washington, DC (17 miles from Sandy Spring, MD)
- 1 day ago
- Washington, DC (17 miles from Sandy Spring, MD)
- 1 day ago
Some members of the deskside support staff will also provide technical support to the senior management offices and senior leadership offices within the Department of Justice....
In Person- Perspecta
- Washington, DC (17 miles from Sandy Spring, MD)
- 2 days ago
- Washington, DC (17 miles from Sandy Spring, MD)
- 2 days ago
management or Service Desk experience, including leadership of Tier I and Tier II teams Experience supporting large federal or government IT environments Strong knowledge of ITIL processes Experience...
In Person- General Dynamics Information Technology
- Washington, DC (17 miles from Sandy Spring, MD)
- 3 days ago
- Washington, DC (17 miles from Sandy Spring, MD)
- 3 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services...
In Person- Leidos
- Sterling, VA (23 miles from Sandy Spring, MD)
- 3 days ago
- Sterling, VA (23 miles from Sandy Spring, MD)
- 3 days ago
Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely...
In PersonSenior Help Desk Manager - 1163-AJ
- Data Machines
- Arlington, VA (18 miles from Sandy Spring, MD)
- 4 days ago
- Arlington, VA (18 miles from Sandy Spring, MD)
- 4 days ago
: The Senior Help Desk Manager provides leadership and operational oversight for enterprise IT service desk operations supporting a mission-critical government program....
In Person- SAIC (Science Applications Int.)
- Washington, DC (17 miles from Sandy Spring, MD)
- 6 days ago
- Washington, DC (17 miles from Sandy Spring, MD)
- 6 days ago
Description: The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level support....
In Person- Arnold & Porter
- Washington, DC (17 miles from Sandy Spring, MD)
- 8 days ago
- Washington, DC (17 miles from Sandy Spring, MD)
- 8 days ago
Minimum four years' experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonHelp Desk Supervisor/Sr. User Trainer
- Leidos Holdings Inc.
- Washington, DC (17 miles from Sandy Spring, MD)
- 9 days ago
- Washington, DC (17 miles from Sandy Spring, MD)
- 9 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonApplication Support Manager (ASM)
- NCI Information Systems
- Washington, DC (17 miles from Sandy Spring, MD)
- 10 days ago
- Washington, DC (17 miles from Sandy Spring, MD)
- 10 days ago
A minimum of five (5) years of experience supporting modernized or legacy applications and managing and leading an applications support staff with skills applicable to a project environment, similar...
In Person- Computer World Services
- Washington, DC (17 miles from Sandy Spring, MD)
- 12 days ago
- Washington, DC (17 miles from Sandy Spring, MD)
- 12 days ago
Install and troubleshoot all Microsoft Operating System Software and office automation software in use on the currently supported desktop....
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Sandy Spring, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Sandy Spring, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- Public Key Infrastructure
- IT Operations
- IT Leadership
- Problem Management
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- VoIP
- Operating Systems
- Incident Management
- Computer Science
- IT Support
- UNIX
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Flexibility
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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