Help Desk Manager Jobs in Riva, MD
- Arnold & Porter
- Washington, DC (24 miles from Riva, MD)
- 12 hours ago
- Washington, DC (24 miles from Riva, MD)
- 12 hours ago
Minimum four years' experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonHelp Desk Supervisor/Sr. User Trainer
- Leidos
- Mount Rainier, MD (20 miles from Riva, MD)
- 1 day ago
- Mount Rainier, MD (20 miles from Riva, MD)
- 1 day ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonHelp Desk Supervisor/Sr. User Trainer
- Leidos Holdings Inc.
- Washington, DC (24 miles from Riva, MD)
- 1 day ago
- Washington, DC (24 miles from Riva, MD)
- 1 day ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonApplication Support Manager (ASM)
- NCI Information Systems
- Washington, DC (24 miles from Riva, MD)
- 2 days ago
- Washington, DC (24 miles from Riva, MD)
- 2 days ago
A minimum of five (5) years of experience supporting modernized or legacy applications and managing and leading an applications support staff with skills applicable to a project environment, similar...
In Person- Computer World Services
- Washington, DC (24 miles from Riva, MD)
- 4 days ago
- Washington, DC (24 miles from Riva, MD)
- 4 days ago
Install and troubleshoot all Microsoft Operating System Software and office automation software in use on the currently supported desktop....
In Person- Reliant Technology
- Washington, DC (24 miles from Riva, MD)
- 6 days ago
- Washington, DC (24 miles from Riva, MD)
- 6 days ago
Preferred Experience: HDI Support Center Manager ITIL Foundation or higher Other relevant service management certifications We are equal opportunity/affirmative action employers, committed to diversity...
In PersonOperations Support Manager, Senior
- Leidos
- Odenton, MD (9 miles from Riva, MD)
- 7 days ago
- Odenton, MD (9 miles from Riva, MD)
- 7 days ago
The National Security Sector (NSS) seeks a highly qualified and trained Senior Business Operations Support Manager, to lead the daily operations of the Leidos Program Management Office (PMO) to support...
In PersonHelp Desk Lead (with CIAC certification)
- Ascella Technologies
- Washington, DC (24 miles from Riva, MD)
- 9 days ago
- Washington, DC (24 miles from Riva, MD)
- 9 days ago
Desk support Experience with ticket management systems like Remedy or ServiceNow Ability to provide weekly coverage reports and performance metrics Strong verbal and written communication skills is...
In PersonUnclassified Help Desk Manager - Top Secret clearance
- General Dynamics
- Washington, DC (24 miles from Riva, MD)
- 10 days ago
- Washington, DC (24 miles from Riva, MD)
- 10 days ago
As a Unclassified Help Desk Manager, you are the foundation of our overall approach to executive IT support....
In Person- Strategic Resources
- Washington, DC (24 miles from Riva, MD)
- 13 days ago
- Washington, DC (24 miles from Riva, MD)
- 13 days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Orbis Sibro, Inc.
- Washington, DC (24 miles from Riva, MD)
- 13 days ago
- Washington, DC (24 miles from Riva, MD)
- 13 days ago
Experience with IT service management (ITSM) principles and ticketing systems....
In PersonDeskside Support Manager - Tier 2
- IntelliDyne
- Washington, DC (24 miles from Riva, MD)
- 23 days ago
- Washington, DC (24 miles from Riva, MD)
- 23 days ago
Support Center Manager or Desktop Support Manager) prior to start Possess one of the following certifications or demonstrated equivalent experience: MCP, MCSA or MCSE certification Clearance: Must have...
In Person- Koniag Government Services
- Washington, DC (24 miles from Riva, MD)
- 23 days ago
- Washington, DC (24 miles from Riva, MD)
- 23 days ago
The ideal Help Desk Lead will: Essential Functions, Responsibilities & Duties may include, but are not limited to: Be responsible for overall management support and coordination for Help Desk support...
In Person- Penta Group
- Washington, DC (24 miles from Riva, MD)
- 29 days ago
- Washington, DC (24 miles from Riva, MD)
- 29 days ago
Participate in or lead projects involving new tools, service enhancements, and support process improvements - Oversee helpdesk tools for ticketing, remote support, and asset management. -- Maintain...
In Person- AINS LLC DBA OPEXUS
- Washington, DC (24 miles from Riva, MD)
- 30+ days ago
- Washington, DC (24 miles from Riva, MD)
- 30+ days ago
Role Summary: As the GLAAS Help Desk Manager, you’ll lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center....
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Salary for Help Desk Manager Jobs in Riva, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Riva, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- IT Leadership
- Problem Management
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Data Governance
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- Change Control
- Windows Server
- Service Delivery
- MacOS
- Mobile Device Management
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Liaison
- Microsoft Active Directory
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Military Background
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Reporting
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Education Experience
- Bachelor's Degree
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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