Help Desk Manager Jobs in Reisterstown, MD
- Insight Global
- Windsor Mill, MD (10 miles from Reisterstown, MD)
- 30+ days ago
- Windsor Mill, MD (10 miles from Reisterstown, MD)
- 30+ days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonService Desk Manager (IT Assistant Director I)
- Maryland Department of Transportation
- Baltimore, MD (16 miles from Reisterstown, MD)
- 90+ days ago
- Baltimore, MD (16 miles from Reisterstown, MD)
- 90+ days ago
Nature of Work: The MDTA is seeking an experienced IT professional to oversee its Service Desk, Mobile Device Management and Mobile Phone Management, and Support Services within the Customer Support...
In PersonDemographic Data for Reisterstown, MD
Moving to Reisterstown, MD? Find some basic demographic data about Reisterstown, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Reisterstown, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Reisterstown, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- Network Operations
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- IT Service Management
- Windows 10
- Service Delivery
- Incident Management
- Operating Systems
- Information Technology Management
- Mobile Device Management
- MacOS
- Pivot Tables
- Computer Science
- Routing
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills