Help Desk Manager Jobs in Potomac, MD
Helpdesk Manager - Financial Support
- Edgewater Federal Solutions
- Alexandria, VA (17 miles from Potomac, MD)
- 11 hours ago
- Alexandria, VA (17 miles from Potomac, MD)
- 11 hours ago
Overview Finance Team Leads provide administrative oversight for a team of 56 Financial Support Analysts responsible for Tier 2/3 DTS financial escalations during core business hours....
In PersonHelpdesk Manager - General Team
- Edgewater Federal Solutions
- Alexandria, VA (17 miles from Potomac, MD)
- 11 hours ago
- Alexandria, VA (17 miles from Potomac, MD)
- 11 hours ago
Prior experience on a government contract supporting DoD end users....
In PersonTier 2 Deskside Support Technician
- Perspecta
- Germantown, MD (8 miles from Potomac, MD)
- 22 hours ago
- Germantown, MD (8 miles from Potomac, MD)
- 22 hours ago
Key Responsibilities Provide deskside support for PC hardware, peripherals, printers, and related equipment Troubleshoot and resolve issues with Windows operating systems and Microsoft Office applications...
In Person- Perspecta
- Germantown, MD (8 miles from Potomac, MD)
- 22 hours ago
- Germantown, MD (8 miles from Potomac, MD)
- 22 hours ago
Key Responsibilities Provide deskside support for PC hardware, peripherals, printers, and related equipment Troubleshoot and resolve issues with Windows operating systems and Microsoft Office applications...
In Person- Insight Global
- Mc Lean, VA (3 miles from Potomac, MD)
- 1 day ago
- Mc Lean, VA (3 miles from Potomac, MD)
- 1 day ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In PersonManager, Tier II Deskside Support
- Perspecta
- Germantown, MD (8 miles from Potomac, MD)
- 1 day ago
- Germantown, MD (8 miles from Potomac, MD)
- 1 day ago
Responsibilities Position Overview The Manager of Tier 2 Deskside Support leads a large, geographically distributed team of Tier 2 Help Desk Technicians who provide on-site deskside support and handle...
In Person- Insight Global
- Derwood, MD (9 miles from Potomac, MD)
- 4 days ago
- Derwood, MD (9 miles from Potomac, MD)
- 4 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In Person- Inserso
- Washington, DC (14 miles from Potomac, MD)
- 6 days ago
- Washington, DC (14 miles from Potomac, MD)
- 6 days ago
HDI Support Center Manager or Service Level Management Certification. Experience supporting federal agencies....
In Person- Integral Consulting Services Inc.
- McLean, VA (7 miles from Potomac, MD)
- 7 days ago
- McLean, VA (7 miles from Potomac, MD)
- 7 days ago
Qualifications Required: Bachelor's Degree with 10 years of experience in IT support 5 years of support as a Help Desk Manager Knowledge of ServiceNow ITIL v4 Certified Secret Clearance Preferred: Experience...
In Person- TEKsystems
- Washington, DC (14 miles from Potomac, MD)
- 7 days ago
- Washington, DC (14 miles from Potomac, MD)
- 7 days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In Person- ManTech
- Washington, DC (14 miles from Potomac, MD)
- 7 days ago
- Washington, DC (14 miles from Potomac, MD)
- 7 days ago
***This is for a future opportunity*** MANTECH seeks a motivated, career and customer-oriented Help Desk Manager to join our team in the DC, Maryland, and Virginia (DMV) area....
In Person- RWD Consulting, LLC
- Washington, DC (14 miles from Potomac, MD)
- 9 days ago
- Washington, DC (14 miles from Potomac, MD)
- 9 days ago
Expertise in ticketing, remote support (e.g., LogMeIn), user configs (email, credentials, encryption)....
In Person- Sikich Llp
- Washington, DC (14 miles from Potomac, MD)
- 9 days ago
- Washington, DC (14 miles from Potomac, MD)
- 9 days ago
Position summary Sikich is seeking a skilled Help Desk Lead to support team members quality of work across all aspects of the help desk supporting our end users, industry members and internal engineering...
In Person- iQuasar LLC
- Alexandria, VA (17 miles from Potomac, MD)
- 12 days ago
- Alexandria, VA (17 miles from Potomac, MD)
- 12 days ago
HDI Support Center Manager is preferred. Demonstrate five (5) years successful leadership or equivalent experience....
In Person Contract- Strategic Operational Solutions (STOPSO)
- Ashburn, VA (13 miles from Potomac, MD)
- 12 days ago
- Ashburn, VA (13 miles from Potomac, MD)
- 12 days ago
The support provided to the Government organization is located offsite at contractor site....
In PersonDemographic Data for Potomac, MD
Moving to Potomac, MD? Find some basic demographic data about Potomac, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Potomac, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Potomac, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Bomgar
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- BMC Remedy
- Problem Management
- Apple OS X
- System Engineering
- Technical Troubleshooting
- IT Service Management
- MacOS
- Knowledge Management
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- Incident Management
- IT Support
- Engineering Management
- Citrix
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Customer Satisfaction
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Prioritizing
- Military Background
- Mentoring
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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