Help Desk Manager Jobs in Poolesville, MD
Tier 2 Deskside Support Technician
- Perspecta
- Germantown, MD (6 miles from Poolesville, MD)
- 2 days ago
- Germantown, MD (6 miles from Poolesville, MD)
- 2 days ago
Key Responsibilities Provide deskside support for PC hardware, peripherals, printers, and related equipment Troubleshoot and resolve issues with Windows operating systems and Microsoft Office applications...
In Person- Insight Global
- Mc Lean, VA (14 miles from Poolesville, MD)
- 2 days ago
- Mc Lean, VA (14 miles from Poolesville, MD)
- 2 days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In PersonManager, Tier II Deskside Support
- Perspecta
- Germantown, MD (6 miles from Poolesville, MD)
- 3 days ago
- Germantown, MD (6 miles from Poolesville, MD)
- 3 days ago
Responsibilities Position Overview The Manager of Tier 2 Deskside Support leads a large, geographically distributed team of Tier 2 Help Desk Technicians who provide on-site deskside support and handle...
In Person- Insight Global
- Derwood, MD (14 miles from Poolesville, MD)
- 5 days ago
- Derwood, MD (14 miles from Poolesville, MD)
- 5 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In Person- Integral Consulting Services Inc.
- McLean, VA (18 miles from Poolesville, MD)
- 8 days ago
- McLean, VA (18 miles from Poolesville, MD)
- 8 days ago
Qualifications Required: Bachelor's Degree with 10 years of experience in IT support 5 years of support as a Help Desk Manager Knowledge of ServiceNow ITIL v4 Certified Secret Clearance Preferred: Experience...
In Person- Strategic Operational Solutions (STOPSO)
- Ashburn, VA (6 miles from Poolesville, MD)
- 13 days ago
- Ashburn, VA (6 miles from Poolesville, MD)
- 13 days ago
The support provided to the Government organization is located offsite at contractor site....
In Person- Somatus
- McLean, VA (18 miles from Poolesville, MD)
- 17 days ago
- McLean, VA (18 miles from Poolesville, MD)
- 17 days ago
experience serving as a senior technician, escalation resource, or informal team lead Experience supporting a distributed, remote workforce Strong working knowledge of Windows operating systems and...
In Person- Insight Global
- Arlington, VA (23 miles from Poolesville, MD)
- 22 days ago
- Arlington, VA (23 miles from Poolesville, MD)
- 22 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In PersonDeskside Support Technician (Secret Or TS Clearance Required)
- TEKsystems
- Arlington, VA (23 miles from Poolesville, MD)
- 30+ days ago
- Arlington, VA (23 miles from Poolesville, MD)
- 30+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In Person- Leidos
- Annandale, VA (22 miles from Poolesville, MD)
- 30+ days ago
- Annandale, VA (22 miles from Poolesville, MD)
- 30+ days ago
Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice....
In PersonHelp Desk Manager w/Top Secret Clearance
- TekSynap
- Arlington, VA (23 miles from Poolesville, MD)
- 45+ days ago
- Arlington, VA (23 miles from Poolesville, MD)
- 45+ days ago
Security+ COMPETENCIES IT service management Customer satisfaction optimization KPI tracking and reporting VIP and executive-level support The TekSynap is seeking a Help Desk Manager to manages DON...
In Person- Leidos
- Chantilly, VA (16 miles from Poolesville, MD)
- 60+ days ago
- Chantilly, VA (16 miles from Poolesville, MD)
- 60+ days ago
GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and effective...
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Arlington, VA (23 miles from Poolesville, MD)
- 60+ days ago
- Arlington, VA (23 miles from Poolesville, MD)
- 60+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Booz Allen
- Arlington, VA (23 miles from Poolesville, MD)
- 90+ days ago
- Arlington, VA (23 miles from Poolesville, MD)
- 90+ days ago
Help Desk Team Lead Key Role: Designs, implements, and maintains strategic, multi-disciplinary IT programs in support of corporate strategy....
In PersonDemographic Data for Poolesville, MD
Moving to Poolesville, MD? Find some basic demographic data about Poolesville, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Poolesville, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Poolesville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Bomgar
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- SQL Server Integration Services
- BMC Remedy
- Problem Management
- Apple OS X
- System Engineering
- Technical Troubleshooting
- IT Service Management
- MacOS
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- Knowledge Management
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- Citrix
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Prioritizing
- Military Background
- Mentoring
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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