Help Desk Manager Jobs in Poolesville, MD
Epic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Arlington, VA (23 miles from Poolesville, MD)
- 3 days ago
- Arlington, VA (23 miles from Poolesville, MD)
- 3 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Insight Global
- Derwood, MD (14 miles from Poolesville, MD)
- 12 days ago
- Derwood, MD (14 miles from Poolesville, MD)
- 12 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In Person- Insight Global
- Mc Lean, VA (14 miles from Poolesville, MD)
- 17 days ago
- Mc Lean, VA (14 miles from Poolesville, MD)
- 17 days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- Booz Allen
- Arlington, VA (23 miles from Poolesville, MD)
- 18 days ago
- Arlington, VA (23 miles from Poolesville, MD)
- 18 days ago
Basic Qualifications: 2+ years of experience with leading a help desk team Experience with triaging tickets for a team Experience with AWS Experience with RHEL or Windows Server Experience with ticketing...
In Person- FVCBankcorp, Inc.
- Fairfax, VA (16 miles from Poolesville, MD)
- 19 days ago
- Fairfax, VA (16 miles from Poolesville, MD)
- 19 days ago
FVCbank Help Desk Manager Job Description Title: Help Desk Manager Department: IT / Fairfax Corporate Office Reports To: Chief Technology Officer Job Summary Responsible for assisting in escalated support...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (22 miles from Poolesville, MD)
- 24 days ago
- Silver Spring, MD (22 miles from Poolesville, MD)
- 24 days ago
support....
Hybrid- Integral Consulting Services Inc.
- McLean, VA (18 miles from Poolesville, MD)
- 26 days ago
- McLean, VA (18 miles from Poolesville, MD)
- 26 days ago
Qualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...
In Person- Insight Global
- Arlington, VA (23 miles from Poolesville, MD)
- 30+ days ago
- Arlington, VA (23 miles from Poolesville, MD)
- 30+ days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In PersonService Desk Manager - Contingent
- ARETUM Holdings LLC
- Bethesda, MD (19 miles from Poolesville, MD)
- 30+ days ago
- Bethesda, MD (19 miles from Poolesville, MD)
- 30+ days ago
Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Optimal Networks
- Rockville, MD (14 miles from Poolesville, MD)
- 45+ days ago
- Rockville, MD (14 miles from Poolesville, MD)
- 45+ days ago
While our staff primarily work within Microsoft systems (Windows Server, Microsoft Exchange, Windows 11, Office 365) you will also support other technologies, such as Macs and 3rd-party software (Quickbooks...
In Person- ValidaTek
- McLean, VA (18 miles from Poolesville, MD)
- 60+ days ago
- McLean, VA (18 miles from Poolesville, MD)
- 60+ days ago
Ability to lead and guide a team, providing technical direction and support. Deep knowledge of enterprise hardware, software, networking, and security protocols. A TS/SCI clearance....
In Person- SiloSmashers
- Arlington, VA (23 miles from Poolesville, MD)
- 90+ days ago
- Arlington, VA (23 miles from Poolesville, MD)
- 90+ days ago
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
In Person- ValidaTek
- Arlington, VA (23 miles from Poolesville, MD)
- 90+ days ago
- Arlington, VA (23 miles from Poolesville, MD)
- 90+ days ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
In PersonDemographic Data for Poolesville, MD
Moving to Poolesville, MD? Find some basic demographic data about Poolesville, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Poolesville, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Poolesville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Apple OS X
- IT Strategy
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Application Support
- Service Now PaaS
- Windows OS
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- MacOS
- Change Control
- Service Delivery
- Incident Management
- Operating Systems
- User Experience
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Affirmative Action
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills