Help Desk Manager Jobs in Phoenix, MD

1-2 of 2 Jobs

Help Desk Manager

  • Jobs for Humanity
  • Baltimore, MD (14 miles from Phoenix, MD)
  • 28 days ago
  • Baltimore, MD (14 miles from Phoenix, MD)
  • 28 days ago

About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....

In Person

On-Site Helpdesk Lead

  • Insight Global
  • Windsor Mill, MD (16 miles from Phoenix, MD)
  • 30+ days ago
  • Windsor Mill, MD (16 miles from Phoenix, MD)
  • 30+ days ago

as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...

In Person

Demographic Data for Phoenix, MD

Moving to Phoenix, MD? Find some basic demographic data about Phoenix, MD below.

Local
National
7,468
211
Medium/Sm

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
edX
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...
QA
SDI Service Desk Manager - SDM
Being an effective Service Desk Manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills. This course...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Manager Jobs in Phoenix, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Phoenix, MD offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.4%
Vocational Degree or Certification
13.3%
High School or GED
7.1%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Phoenix, MD
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!