Help Desk Manager Jobs in Perry Hall, MD
- Jobs for Humanity
- Baltimore, MD (12 miles from Perry Hall, MD)
- 30+ days ago
- Baltimore, MD (12 miles from Perry Hall, MD)
- 30+ days ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In Person- Insight Global
- Windsor Mill, MD (18 miles from Perry Hall, MD)
- 45+ days ago
- Windsor Mill, MD (18 miles from Perry Hall, MD)
- 45+ days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonDemographic Data for Perry Hall, MD
Moving to Perry Hall, MD? Find some basic demographic data about Perry Hall, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Perry Hall, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Perry Hall, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Apple OS X
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Application Support
- Windows OS
- IT Service Management
- Windows Server
- Service Delivery
- Android
- MacOS
- Operating Systems
- User Experience
- IT Support
- Incident Management
- VoIP
- Mobile Device Management
- Windows PowerShell
- Zendesk
- Disaster Recovery
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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