Help Desk Manager Jobs in Owings, MD
Help Desk Supervisor/Sr. User Trainer
- Accokeek, MD (20 miles from Owings, MD)
- 2 hours ago
- Accokeek, MD (20 miles from Owings, MD)
- 2 hours ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Incident/Problem/Queue Manager
- Bowie, MD (21 miles from Owings, MD)
- 4 hours ago
- Bowie, MD (21 miles from Owings, MD)
- 4 hours ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
Demographic Data for Owings, MD
Moving to Owings, MD? Find some basic demographic data about Owings, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Owings, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Owings, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- Network Infrastructure
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- IT Support
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Mentoring
- Reporting
- Inventory Management
- Employee Development
- Policy Development
- Coaching
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
- Solaris
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