Help Desk Manager Jobs in North Potomac, MD
- ManTech
- Washington, DC (18 miles from North Potomac, MD)
- 9 hours ago
- Washington, DC (18 miles from North Potomac, MD)
- 9 hours ago
***This is for a future opportunity*** MANTECH seeks a motivated, career and customer-oriented Help Desk Manager to join our team in the DC, Maryland, and Virginia (DMV) area....
In Person- Rishabh Software Pvt. Ltd
- Washington, DC (18 miles from North Potomac, MD)
- 2 days ago
- Washington, DC (18 miles from North Potomac, MD)
- 2 days ago
Title: Help Desk Manager Duration: 1-5 Years Location: Washington, DC JD: 5+ years IT help desk management in federal/government settings. - Expertise in ticketing, remote support (e.g., LogMeIn), user...
In Person- RWD Consulting, LLC
- Washington, DC (18 miles from North Potomac, MD)
- 2 days ago
- Washington, DC (18 miles from North Potomac, MD)
- 2 days ago
Expertise in ticketing, remote support (e.g., LogMeIn), user configs (email, credentials, encryption)....
In Person- Sikich Llp
- Washington, DC (18 miles from North Potomac, MD)
- 2 days ago
- Washington, DC (18 miles from North Potomac, MD)
- 2 days ago
Position summary Sikich is seeking a skilled Help Desk Lead to support team members quality of work across all aspects of the help desk supporting our end users, industry members and internal engineering...
In Person- iQuasar LLC
- Alexandria, VA (22 miles from North Potomac, MD)
- 4 days ago
- Alexandria, VA (22 miles from North Potomac, MD)
- 4 days ago
HDI Support Center Manager is preferred. Demonstrate five (5) years successful leadership or equivalent experience....
In Person Contract- Strategic Operational Solutions (STOPSO)
- Ashburn, VA (13 miles from North Potomac, MD)
- 4 days ago
- Ashburn, VA (13 miles from North Potomac, MD)
- 4 days ago
The support provided to the Government organization is located offsite at contractor site....
In Person- Leader Communications Inc
- Alexandria, VA (22 miles from North Potomac, MD)
- 4 days ago
- Alexandria, VA (22 miles from North Potomac, MD)
- 4 days ago
Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office (USPTO)....
In PersonHelp Desk Supervisor/Sr. User Trainer
- ZP Group
- Washington, DC (18 miles from North Potomac, MD)
- 5 days ago
- Washington, DC (18 miles from North Potomac, MD)
- 5 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In Person- National Capitol Contracting
- Washington, DC (18 miles from North Potomac, MD)
- 7 days ago
- Washington, DC (18 miles from North Potomac, MD)
- 7 days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- BAE Systems
- Washington, DC (18 miles from North Potomac, MD)
- 8 days ago
- Washington, DC (18 miles from North Potomac, MD)
- 8 days ago
BAE is seeking an experienced Senior Help Desk Analyst to serve as a working lead for a five person on site support desk....
In Person- Somatus
- McLean, VA (12 miles from North Potomac, MD)
- 8 days ago
- McLean, VA (12 miles from North Potomac, MD)
- 8 days ago
experience serving as a senior technician, escalation resource, or informal team lead Experience supporting a distributed, remote workforce Strong working knowledge of Windows operating systems and...
In Person- NetImpact Strategies
- Washington, DC (18 miles from North Potomac, MD)
- 13 days ago
- Washington, DC (18 miles from North Potomac, MD)
- 13 days ago
Demonstrated leadership experience supervising technical support teams. Strong knowledge of Windows operating systems, desktop hardware, and enterprise productivity applications....
In Person- Nationwide IT Service, Inc.
- Alexandria, VA (22 miles from North Potomac, MD)
- 13 days ago
- Alexandria, VA (22 miles from North Potomac, MD)
- 13 days ago
Strong understanding of IT service management best practices and continuous service improvement methodologies....
In Person- Insight Global
- Arlington, VA (17 miles from North Potomac, MD)
- 13 days ago
- Arlington, VA (17 miles from North Potomac, MD)
- 13 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In Person- Arnold & Porter
- Washington, DC (18 miles from North Potomac, MD)
- 14 days ago
- Washington, DC (18 miles from North Potomac, MD)
- 14 days ago
Minimum four years' experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonDemographic Data for North Potomac, MD
Moving to North Potomac, MD? Find some basic demographic data about North Potomac, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in North Potomac, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in North Potomac, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Apple OS X
- Data Governance
- IT Service Management
- Application Support
- WebEx
- Knowledge Management
- Windows OS
- Service Delivery
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Customer Satisfaction
- Technical Support
- Information Technology
- Staffing
- Engineering
- Microsoft Windows
- Prioritizing
- Implementation
- Troubleshooting
- Reporting
- Mentoring
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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