Help Desk Manager Jobs in New Windsor, MD
- Insight Global
- Windsor Mill, MD (21 miles from New Windsor, MD)
- 30+ days ago
- Windsor Mill, MD (21 miles from New Windsor, MD)
- 30+ days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonDemographic Data for New Windsor, MD
Moving to New Windsor, MD? Find some basic demographic data about New Windsor, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in New Windsor, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in New Windsor, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Remote Support
- IT Operations
- Network Operations
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- IT Service Management
- Infrastructure Management
- Windows 10
- Mobile Device Management
- Cross-Functional Team Management
- Service Delivery
- Incident Management
- Knowledge Management
- Operating Systems
- MacOS
- Apple iOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Documentation
- Prioritizing
- Collaboration
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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