Help Desk Manager Jobs in New Carrollton, MD

1-15 of 29 Jobs

Deskside Support Technician

  • Insight Global
  • Derwood, MD (18 miles from New Carrollton, MD)
  • 3 hours ago
  • Derwood, MD (18 miles from New Carrollton, MD)
  • 3 hours ago

This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....

In Person

IT Service Desk Manager (CRM)

  • CALIBRE Systems
  • Washington, DC (8 miles from New Carrollton, MD)
  • 4 days ago
  • Washington, DC (8 miles from New Carrollton, MD)
  • 4 days ago

Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...

In Person

Team Lead: Help Desk

  • Insight Global
  • Mc Lean, VA (18 miles from New Carrollton, MD)
  • 4 days ago
  • Mc Lean, VA (18 miles from New Carrollton, MD)
  • 4 days ago

Provide support to employees of all companies and partners with technology issues both remotely and in-person....

In Person

Helpdesk Manager

  • BRMi
  • Rockville, MD (16 miles from New Carrollton, MD)
  • 5 days ago
  • Rockville, MD (16 miles from New Carrollton, MD)
  • 5 days ago

Qualifications Minimum 4 years of help desk or desktop support experience. Strong knowledge of Windows and macOS operating systems....

In Person

Help Desk Team Lead

  • Booz Allen
  • Arlington, VA (11 miles from New Carrollton, MD)
  • 6 days ago
  • Arlington, VA (11 miles from New Carrollton, MD)
  • 6 days ago

Help Desk Team Lead Key Role: Designs, implements, and maintains strategic, multi-disciplinary IT programs in support of corporate strategy....

In Person

Service Desk Manager

  • Apex Systems
  • Washington, DC (8 miles from New Carrollton, MD)
  • 7 days ago
  • Washington, DC (8 miles from New Carrollton, MD)
  • 7 days ago

Establish procedures and workflows to deliver consistent, high-quality IT support aligned with HUD OIG BOSS requirements....

In Person

Service Desk Request Queue Manager

  • Link Solutions, Inc.
  • Hyattsville, MD (2 miles from New Carrollton, MD)
  • 11 days ago
  • Hyattsville, MD (2 miles from New Carrollton, MD)
  • 11 days ago

Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...

In Person

IT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared

  • IBSS Corporation
  • Silver Spring, MD (7 miles from New Carrollton, MD)
  • 11 days ago
  • Silver Spring, MD (7 miles from New Carrollton, MD)
  • 11 days ago

support....

Hybrid

Help Desk Manager

  • Integral Consulting Services Inc.
  • McLean, VA (14 miles from New Carrollton, MD)
  • 13 days ago
  • McLean, VA (14 miles from New Carrollton, MD)
  • 13 days ago

Qualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...

In Person

Help Desk Manager

  • QED National
  • Reston, VA (24 miles from New Carrollton, MD)
  • 17 days ago
  • Reston, VA (24 miles from New Carrollton, MD)
  • 17 days ago

Ensure compliance with ISO 20000 (Service Management) and assist with ISO 27001 (Information Security) requirements. Participate in an on-call rotation for after-hours support....

Hybrid

Help Desk Supervisor - TS/SCI w/Poly

  • General Dynamics Information Technology
  • Annapolis Junction, MD (13 miles from New Carrollton, MD)
  • 18 days ago
  • Annapolis Junction, MD (13 miles from New Carrollton, MD)
  • 18 days ago

Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...

In Person

5Yrs Deskside Support Specialist

  • AHU Technologies
  • Washington, DC (8 miles from New Carrollton, MD)
  • 19 days ago
  • Washington, DC (8 miles from New Carrollton, MD)
  • 19 days ago

Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....

In Person

Deskside Support Specialist Journeyman

  • AHU Technologies
  • Washington, DC (8 miles from New Carrollton, MD)
  • 19 days ago
  • Washington, DC (8 miles from New Carrollton, MD)
  • 19 days ago

Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other...

In Person

Deskside Support Specialist Journeyman DC

  • AHU Technologies
  • Washington, DC (8 miles from New Carrollton, MD)
  • 19 days ago
  • Washington, DC (8 miles from New Carrollton, MD)
  • 19 days ago

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support....

In Person

IT Service Desk Supervisor

  • Arnold & Porter Kaye Scholer LLP
  • Washington, DC (8 miles from New Carrollton, MD)
  • 20 days ago
  • Washington, DC (8 miles from New Carrollton, MD)
  • 20 days ago

Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....

In Person

Demographic Data for New Carrollton, MD

Moving to New Carrollton, MD? Find some basic demographic data about New Carrollton, MD below.


Local
National
6,176,902
140,318

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...
SDI Service Desk Manager - SDM
Being an effective Service Desk Manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills. This course...

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Salary for Help Desk Manager Jobs in New Carrollton, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.



Highest Education Level

Help Desk Managers in New Carrollton, MD offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.5%
Vocational Degree or Certification
13.3%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in New Carrollton, MD
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%