Help Desk Manager Jobs in National Harbor, MD

1-15 of 36 Jobs

Booz Allen
McLean, VA (12 miles from National Harbor, MD)
1 day ago

McLean, VA (12 miles from National Harbor, MD)
1 day ago

IT Help Desk Supervisor Key Role: Provides in-depth support and leads problem-solving and implementation efforts for specific technology products or applications....

In Person

Help Desk Lead (Job 1144)

DLH Holdings Corp.
Bethesda, MD (13 miles from National Harbor, MD)
1 day ago

Bethesda, MD (13 miles from National Harbor, MD)
1 day ago

Specialized experience includes: Staff management, Recruitment, and Retention, Service Desk/ Service Desk management At least one Help Desk Institute certification: Help Desk Manager, Desktop Support...

In Person

Incident/Problem/Queue Manager

Leidos
Fort Washington, MD (3 miles from National Harbor, MD)
1 day ago

Fort Washington, MD (3 miles from National Harbor, MD)
1 day ago

technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...

In Person

Incident/Problem/Queue Manager

Leidos Holdings Inc.
Washington, DC (6 miles from National Harbor, MD)
1 day ago

Washington, DC (6 miles from National Harbor, MD)
1 day ago

In Person

IT Service Desk Manager (Recent Law Firm Experience Required)

HCM Staffing and Consulting
Washington, DC (6 miles from National Harbor, MD)
2 days ago

Washington, DC (6 miles from National Harbor, MD)
2 days ago

Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...

In Person

Deskside Support

Optimal Networks
Rockville, MD (20 miles from National Harbor, MD)
5 days ago

Rockville, MD (20 miles from National Harbor, MD)
5 days ago

. - Desktop Operating Systems - Windows and macOS - Software Support across various types of software (e.g., MS Office, POS system, accounting software etc.) - User Administration and Identity Management...

In Person

Supervisor - Help Desk (Onsite - Washington, D.C.)

Maximus
Washington, DC (6 miles from National Harbor, MD)
7 days ago

Washington, DC (6 miles from National Harbor, MD)
7 days ago

. - Ensure that all phases of desktop support including; installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored...

In Person

Manager Technical Support, OMHS Integration and Deployment (I&D)

Amazon
Arlington, VA (7 miles from National Harbor, MD)
7 days ago

Arlington, VA (7 miles from National Harbor, MD)
7 days ago

Description We are seeking a Senior Manager to lead our After-Market Support team responsible for providing comprehensive technical support for our operations across North America....

In Person

Deskside Support Technician

Kyndryl
Washington, DC (6 miles from National Harbor, MD)
14 days ago

Washington, DC (6 miles from National Harbor, MD)
14 days ago

We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....

In Person

Tier 2 / Help Desk lead - Top Secret clearance

General Dynamics Information Technology
Washington, DC (6 miles from National Harbor, MD)
14 days ago

Washington, DC (6 miles from National Harbor, MD)
14 days ago

Required Technical Skills: Technical support, networking, application support, problem solving....

In Person

Help Desk Supervisor/Sr. User Trainer

ZP Group
Washington, DC (6 miles from National Harbor, MD)
15 days ago

Washington, DC (6 miles from National Harbor, MD)
15 days ago

Hands-on familiarity with network, telecommunications, and operating systems relevant to supported applications....

In Person

ActioNet, Inc. Careers - Service Desk Manager

ActioNet, Inc.
Washington, DC (6 miles from National Harbor, MD)
15 days ago

Washington, DC (6 miles from National Harbor, MD)
15 days ago

You will train and mentor staff responsible for phone and in-person support to users in e-mail, directories, computer operating systems, and desktop applications for all types of computer systems and...

Hybrid

Service Desk Manager

Eclaro
Arlington, VA (7 miles from National Harbor, MD)
17 days ago

Arlington, VA (7 miles from National Harbor, MD)
17 days ago

Supports continual development of the service desk function, to include promoting a service-oriented culture and maintaining service desk SOPs....

In Person

Help Desk Manager

Charles F. Day & Associates
Alexandria, VA (3 miles from National Harbor, MD)
20 days ago

Alexandria, VA (3 miles from National Harbor, MD)
20 days ago

CONTINGENT UPON CONTRACT AWARD Clearance: Public Trust Location: Alexandria, VA, possibility of remote/telework The contractor shall provide a Help Desk Manager to maintain, oversee, and support ticket...

In Person

Senior Application Support Specialist

EXIGER
McLean, VA (12 miles from National Harbor, MD)
27 days ago

McLean, VA (12 miles from National Harbor, MD)
27 days ago

Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....

Hybrid

View all 36 jobs

Demographic Data for National Harbor, MD

Moving to National Harbor, MD? Find some basic demographic data about National Harbor, MD below.

Median Age

Average Household Income

Home Value vs Household Income in National Harbor, MD

Local

National

Total Population

6,176,902

Number of Businesses

140,318

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk Essentials

This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

AI in Healthcare. Hype or Help?

Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...

SDI Service Desk Manager - SDM

Being an effective Service Desk Manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills. This course...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Director

Salary for Help Desk Manager Jobs in National Harbor, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

CompTIA A+

Highest Education Level

Help Desk Managers in National Harbor, MD offer the following education background

Bachelor's Degree

41.7%

Master's Degree

17.6%

Associate's Degree

17.5%

Vocational Degree or Certification

13.3%

High School or GED

7.2%

Some College

1.6%

Doctorate Degree

1.0%

Some High School

0.2%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Managers in National Harbor, MD

6-8 years

40.0%

4-6 years

23.9%

10+ years

13.3%

2-4 years

11.2%

8-10 years

10.6%

1-2 years

1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills