Help Desk Manager Jobs in Mount Airy, MD
- Optimal Networks
- Rockville, MD (20 miles from Mount Airy, MD)
- 4 days ago
- Rockville, MD (20 miles from Mount Airy, MD)
- 4 days ago
. - Desktop Operating Systems - Windows and macOS - Software Support across various types of software (e.g., MS Office, POS system, accounting software etc.) - User Administration and Identity Management...
In Person- Insight Global
- Windsor Mill, MD (20 miles from Mount Airy, MD)
- 45+ days ago
- Windsor Mill, MD (20 miles from Mount Airy, MD)
- 45+ days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonSoftware Application Support Specialist
- Johns Hopkins Applied Physics Laboratory
- Laurel, MD (24 miles from Mount Airy, MD)
- 90+ days ago
- Laurel, MD (24 miles from Mount Airy, MD)
- 90+ days ago
We’re seeking a Software Application Support Specialist with a foundational understanding of Software Development and Support....
In PersonDemographic Data for Mount Airy, MD
Moving to Mount Airy, MD? Find some basic demographic data about Mount Airy, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Mount Airy, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Mount Airy, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- Network Operations
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- IT Service Management
- Windows 10
- Service Delivery
- Incident Management
- Operating Systems
- Information Technology Management
- Mobile Device Management
- MacOS
- Pivot Tables
- Apple iOS
- Computer Science
- Routing
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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