Help Desk Manager Jobs in Morningside, MD
Help Desk Supervisor/Sr. User Trainer
- Leidos
- Mount Rainier, MD (7 miles from Morningside, MD)
- 17 hours ago
- Mount Rainier, MD (7 miles from Morningside, MD)
- 17 hours ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonApplication Support Manager (ASM)
- NCI Information Systems
- Washington, DC (7 miles from Morningside, MD)
- 1 day ago
- Washington, DC (7 miles from Morningside, MD)
- 1 day ago
A minimum of five (5) years of experience supporting modernized or legacy applications and managing and leading an applications support staff with skills applicable to a project environment, similar...
In PersonApplication Support Specialist Application Support Specialist
- Leidos
- Reston, VA (24 miles from Morningside, MD)
- 3 days ago
- Reston, VA (24 miles from Morningside, MD)
- 3 days ago
Leidos offers a voluntary well-being benefit program to help support employees on their personal wellness journey and earn rewards....
Remote- Computer World Services
- Washington, DC (7 miles from Morningside, MD)
- 3 days ago
- Washington, DC (7 miles from Morningside, MD)
- 3 days ago
Install and troubleshoot all Microsoft Operating System Software and office automation software in use on the currently supported desktop....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Arlington, VA (10 miles from Morningside, MD)
- 4 days ago
- Arlington, VA (10 miles from Morningside, MD)
- 4 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonSenior Manager Application Support
- Freddie Mac
- McLean, VA (15 miles from Morningside, MD)
- 5 days ago
- McLean, VA (15 miles from Morningside, MD)
- 5 days ago
BEAM have the greatest understanding of applications and the implications to business process within the standard infrastructure support team....
In Person- Reliant Technology
- Washington, DC (7 miles from Morningside, MD)
- 5 days ago
- Washington, DC (7 miles from Morningside, MD)
- 5 days ago
Preferred Experience: HDI Support Center Manager ITIL Foundation or higher Other relevant service management certifications We are equal opportunity/affirmative action employers, committed to diversity...
In PersonSenior IT Service Desk Manager Senior IT Service Desk Manager
- Leidos
- Fort Belvoir, VA (15 miles from Morningside, MD)
- 6 days ago
- Fort Belvoir, VA (15 miles from Morningside, MD)
- 6 days ago
Document all support requests and troubleshooting processes in the ticketing system, ensuring data quality for performance analysis....
In PersonApplication Support Specialist
- Leidos
- Merrifield, VA (17 miles from Morningside, MD)
- 6 days ago
- Merrifield, VA (17 miles from Morningside, MD)
- 6 days ago
This is an exciting opportunity to use your experience helping the DoS FR team support the Consular Affairs mission to verify applicant identities, prevent issuing travel documents to those who pose...
In PersonOperations Support Manager, Senior
- Leidos
- Odenton, MD (18 miles from Morningside, MD)
- 6 days ago
- Odenton, MD (18 miles from Morningside, MD)
- 6 days ago
The National Security Sector (NSS) seeks a highly qualified and trained Senior Business Operations Support Manager, to lead the daily operations of the Leidos Program Management Office (PMO) to support...
In PersonHelp Desk Lead (with CIAC certification)
- Ascella Technologies
- Washington, DC (7 miles from Morningside, MD)
- 9 days ago
- Washington, DC (7 miles from Morningside, MD)
- 9 days ago
Desk support Experience with ticket management systems like Remedy or ServiceNow Ability to provide weekly coverage reports and performance metrics Strong verbal and written communication skills is...
In PersonUnclassified Help Desk Manager - Top Secret clearance
- General Dynamics
- Washington, DC (7 miles from Morningside, MD)
- 9 days ago
- Washington, DC (7 miles from Morningside, MD)
- 9 days ago
As a Unclassified Help Desk Manager, you are the foundation of our overall approach to executive IT support....
In Person- Strategic Resources
- Washington, DC (7 miles from Morningside, MD)
- 12 days ago
- Washington, DC (7 miles from Morningside, MD)
- 12 days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Insight Global
- Arlington, VA (10 miles from Morningside, MD)
- 12 days ago
- Arlington, VA (10 miles from Morningside, MD)
- 12 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In Person- Orbis Sibro, Inc.
- Washington, DC (7 miles from Morningside, MD)
- 12 days ago
- Washington, DC (7 miles from Morningside, MD)
- 12 days ago
Experience with IT service management (ITSM) principles and ticketing systems....
In PersonDemographic Data for Morningside, MD
Moving to Morningside, MD? Find some basic demographic data about Morningside, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Morningside, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Morningside, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- IT Leadership
- Problem Management
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Data Governance
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- Change Control
- Windows Server
- Service Delivery
- MacOS
- Mobile Device Management
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Liaison
- Microsoft Active Directory
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Military Background
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Reporting
- Coaching
- Mentoring
- Flexibility
- Education Experience
- Bachelor's Degree
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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