Help Desk Manager Jobs in Lothian, MD
Application Support Specialist- Secret Clearance
- ABBTECH Professional Resources, Inc.
- Washington, DC (22 miles from Lothian, MD)
- 3 days ago
- Washington, DC (22 miles from Lothian, MD)
- 3 days ago
Application Support Specialist - Secret Clearance JOB DESCRIPTION As an Application Support Specialist for FinLABs AWS-based analytics environment, you will provide crucial technical support and troubleshooting...
In Person- Penta Group
- Washington, DC (22 miles from Lothian, MD)
- 4 days ago
- Washington, DC (22 miles from Lothian, MD)
- 4 days ago
Participate in or lead projects involving new tools, service enhancements, and support process improvements - Oversee helpdesk tools for ticketing, remote support, and asset management. -- Maintain...
In PersonHelp Desk Team Lead / Technician
- Mindbank Consulting Group
- Arlington, VA (24 miles from Lothian, MD)
- 5 days ago
- Arlington, VA (24 miles from Lothian, MD)
- 5 days ago
Experience in PC and mobile/wireless technologies including expert knowledge of PC operating systems, networking and mail standards. Must have a Security+ Certification....
In Person- AINS LLC DBA OPEXUS
- Washington, DC (22 miles from Lothian, MD)
- 9 days ago
- Washington, DC (22 miles from Lothian, MD)
- 9 days ago
Role Summary: As the GLAAS Help Desk Manager, you’ll lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center....
Hybrid- General Dynamics Information Technology
- Washington, DC (22 miles from Lothian, MD)
- 10 days ago
- Washington, DC (22 miles from Lothian, MD)
- 10 days ago
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. Maintains current knowledge of relevant technology as assigned....
In PersonDeskside Support Technician - Washington D.C. - Public Trust Clearance Required
- SOC Support Services
- Washington, DC (22 miles from Lothian, MD)
- 16 days ago
- Washington, DC (22 miles from Lothian, MD)
- 16 days ago
Our client is looking for a Deskside Support Technician to support a government program, in Washington, DC....
In Person ContractService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA (22 miles from Lothian, MD)
- 17 days ago
- Alexandria, VA (22 miles from Lothian, MD)
- 17 days ago
SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government....
In Person- CALIBRE Systems
- Washington, DC (22 miles from Lothian, MD)
- 22 days ago
- Washington, DC (22 miles from Lothian, MD)
- 22 days ago
Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...
In Person- Booz Allen
- Arlington, VA (24 miles from Lothian, MD)
- 24 days ago
- Arlington, VA (24 miles from Lothian, MD)
- 24 days ago
Basic Qualifications: 2+ years of experience with leading a help desk team Experience with triaging tickets for a team Experience with AWS Experience with RHEL or Windows Server Experience with ticketing...
In Person- Apex Systems
- Washington, DC (22 miles from Lothian, MD)
- 26 days ago
- Washington, DC (22 miles from Lothian, MD)
- 26 days ago
Establish procedures and workflows to deliver consistent, high-quality IT support aligned with HUD OIG BOSS requirements....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (18 miles from Lothian, MD)
- 30+ days ago
- Hyattsville, MD (18 miles from Lothian, MD)
- 30+ days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (24 miles from Lothian, MD)
- 30+ days ago
- Silver Spring, MD (24 miles from Lothian, MD)
- 30+ days ago
support....
HybridHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics
- Annapolis, MD (14 miles from Lothian, MD)
- 30+ days ago
- Annapolis, MD (14 miles from Lothian, MD)
- 30+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (23 miles from Lothian, MD)
- 30+ days ago
- Annapolis Junction, MD (23 miles from Lothian, MD)
- 30+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (22 miles from Lothian, MD)
- 30+ days ago
- Washington, DC (22 miles from Lothian, MD)
- 30+ days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDemographic Data for Lothian, MD
Moving to Lothian, MD? Find some basic demographic data about Lothian, MD below.
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Salary for Help Desk Manager Jobs in Lothian, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Lothian, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Apple OS X
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Application Support
- Windows OS
- IT Service Management
- Network Administration
- Windows Server
- Service Delivery
- Android
- MacOS
- Knowledge Management
- Operating Systems
- User Experience
- IT Support
- Incident Management
- Mobile Device Management
- VoIP
- Zendesk
- Disaster Recovery
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Policy Development
- Coaching
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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