Help Desk Manager Jobs in Lothian, MD
Deskside Support Manager - Tier 2
- IntelliDyne
- Washington, DC (22 miles from Lothian, MD)
- 5 days ago
- Washington, DC (22 miles from Lothian, MD)
- 5 days ago
Support Center Manager or Desktop Support Manager) prior to start Possess one of the following certifications or demonstrated equivalent experience: MCP, MCSA or MCSE certification Clearance: Must have...
In Person- General Dynamics Information Technology
- Washington, DC (22 miles from Lothian, MD)
- 5 days ago
- Washington, DC (22 miles from Lothian, MD)
- 5 days ago
Team player with good communication, organizational, and strong interpersonal skills. - Able to prioritize and drive to results with a high emphasis on quality Experience using IT Service Management...
In Person- Koniag Government Services
- Washington, DC (22 miles from Lothian, MD)
- 5 days ago
- Washington, DC (22 miles from Lothian, MD)
- 5 days ago
The ideal Help Desk Lead will: Essential Functions, Responsibilities & Duties may include, but are not limited to: Be responsible for overall management support and coordination for Help Desk support...
In Person- Penta Group
- Washington, DC (22 miles from Lothian, MD)
- 11 days ago
- Washington, DC (22 miles from Lothian, MD)
- 11 days ago
Participate in or lead projects involving new tools, service enhancements, and support process improvements - Oversee helpdesk tools for ticketing, remote support, and asset management. -- Maintain...
In PersonHelp Desk Team Lead / Technician
- Mindbank Consulting Group
- Arlington, VA (24 miles from Lothian, MD)
- 13 days ago
- Arlington, VA (24 miles from Lothian, MD)
- 13 days ago
Experience in PC and mobile/wireless technologies including expert knowledge of PC operating systems, networking and mail standards. Must have a Security+ Certification....
In Person- AINS LLC DBA OPEXUS
- Washington, DC (22 miles from Lothian, MD)
- 17 days ago
- Washington, DC (22 miles from Lothian, MD)
- 17 days ago
Role Summary: As the GLAAS Help Desk Manager, you’ll lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center....
HybridService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA (22 miles from Lothian, MD)
- 25 days ago
- Alexandria, VA (22 miles from Lothian, MD)
- 25 days ago
SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government....
In Person- CALIBRE Systems
- Washington, DC (22 miles from Lothian, MD)
- 30+ days ago
- Washington, DC (22 miles from Lothian, MD)
- 30+ days ago
Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...
In Person- Booz Allen
- Arlington, VA (24 miles from Lothian, MD)
- 30+ days ago
- Arlington, VA (24 miles from Lothian, MD)
- 30+ days ago
Help Desk Team Lead Key Role: Designs, implements, and maintains strategic, multi-disciplinary IT programs in support of corporate strategy....
In Person- Stratacuity
- Washington, DC (22 miles from Lothian, MD)
- 30+ days ago
- Washington, DC (22 miles from Lothian, MD)
- 30+ days ago
Establish procedures and workflows to deliver consistent, high-quality IT support aligned with requirements....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (18 miles from Lothian, MD)
- 30+ days ago
- Hyattsville, MD (18 miles from Lothian, MD)
- 30+ days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (24 miles from Lothian, MD)
- 30+ days ago
- Silver Spring, MD (24 miles from Lothian, MD)
- 30+ days ago
support....
HybridHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics
- Annapolis, MD (14 miles from Lothian, MD)
- 30+ days ago
- Annapolis, MD (14 miles from Lothian, MD)
- 30+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (23 miles from Lothian, MD)
- 30+ days ago
- Annapolis Junction, MD (23 miles from Lothian, MD)
- 30+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (22 miles from Lothian, MD)
- 45+ days ago
- Washington, DC (22 miles from Lothian, MD)
- 45+ days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDemographic Data for Lothian, MD
Moving to Lothian, MD? Find some basic demographic data about Lothian, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Lothian, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Lothian, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- IT Strategy
- Healthcare IT
- Remote Support
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Network Administration
- IT Service Management
- Windows Server
- Service Delivery
- Android
- MacOS
- Operating Systems
- User Experience
- IT Support
- Incident Management
- VoIP
- Mobile Device Management
- Disaster Recovery
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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