Help Desk Manager Jobs in Lisbon, MD
Application Support Specialist, (Consultant, Business & Product
- Fearless
- Baltimore, MD (20 miles from Lisbon, MD)
- 11 days ago
- Baltimore, MD (20 miles from Lisbon, MD)
- 11 days ago
These events range from one to five days in length and require full on-site participation Your Responsibilities in this Role: Provide Tier 1 and Tier 2 help desk support for LMS users, including troubleshooting...
In PersonApplication Support Specialist, (Consultant, Business & Product Delivery)
- Fearless
- Baltimore, MD (20 miles from Lisbon, MD)
- 12 days ago
- Baltimore, MD (20 miles from Lisbon, MD)
- 12 days ago
These events range from one to five days in length and require full on-site participation Your Responsibilities in this Role: Provide Tier 1 and Tier 2 help desk support for LMS users, including troubleshooting...
In PersonManager, Tier II Deskside Support
- Perspecta
- Germantown, MD (19 miles from Lisbon, MD)
- 13 days ago
- Germantown, MD (19 miles from Lisbon, MD)
- 13 days ago
Responsibilities Position Overview The Manager of Tier 2 Deskside Support leads a large, geographically distributed team of Tier 2 Help Desk Technicians who provide on-site deskside support and handle...
In PersonApplication Support Specialist ? Procure to Pay
- iQuasar
- Laurel, MD (16 miles from Lisbon, MD)
- 30+ days ago
- Laurel, MD (16 miles from Lisbon, MD)
- 30+ days ago
Application Support Specialist? Procure to Pay iQuasar LLC is seeking an Oracle EBS Sr. Application Support Specialist in Laurel Maryland....
In Person Contract- Tyto Athene, LLC
- Fort Meade, MD (20 miles from Lisbon, MD)
- 30+ days ago
- Fort Meade, MD (20 miles from Lisbon, MD)
- 30+ days ago
This position performs Service Desk Management and leads all customer support, service level requirements, customer service training, and Information Technology Services Management (ITSM)....
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Lisbon, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Lisbon, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- IT Operations
- Remote Support
- IT Leadership
- Windows 10
- Routers
- Apex
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Technical Leadership
- Switches
- IT Service Management
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- MacOS
- Change Control
- Computer Science
- Operating Systems
- Mobile Device Management
- Knowledge Management
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Problem Resolution
- Installation
- Resolution
- Agile
- Microsoft Active Directory
- Continuous Improvement
- Liaison
- Information Technology
- Technical Support
- Staffing
- Engineering
- Microsoft Windows
- Written Communication
- Prioritizing
- Customer Relations
- Troubleshooting
- Collaboration
- Documentation
- Mentoring
- Reporting
- Coaching
- Employee Development
- Flexibility
- Project Management
- Problem Solving
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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