Help Desk Manager Jobs in Laytonsville, MD
Help Desk Supervisor/Sr. User Trainer Help Desk Supervisor/Sr. User Trainer
- Washington, DC (23 miles from Laytonsville, MD)
- 16 hours ago
- Washington, DC (23 miles from Laytonsville, MD)
- 16 hours ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Incident/Problem/Queue Manager Incident/Problem/Queue Manager
- Washington, DC (23 miles from Laytonsville, MD)
- 17 hours ago
- Washington, DC (23 miles from Laytonsville, MD)
- 17 hours ago
Leidos offers a voluntary well-being benefit program to help support employees on their personal wellness journey and earn rewards....
Oracle HCM Cloud Help Desk Lead
- McLean, VA (20 miles from Laytonsville, MD)
- 3 days ago
- McLean, VA (20 miles from Laytonsville, MD)
- 3 days ago
Develop training materials, conduct workshops, and support change management initiatives to drive adoption of new tools and processes....
Remote Work- Washington, DC (23 miles from Laytonsville, MD)
- 3 days ago
- Washington, DC (23 miles from Laytonsville, MD)
- 3 days ago
Return to selected search result Help Desk Manager Apply locations Reston, VA (VA30) time type Full time posted on Posted Today job requisition id R2502824 ICF is looking for a Help Desk Manager to...
Remote WorkHelp Desk Supervisor/Sr. User Trainer
- Southern MD Facility, MD (18 miles from Laytonsville, MD)
- 4 days ago
- Southern MD Facility, MD (18 miles from Laytonsville, MD)
- 4 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Incident/Problem/Queue Manager
- Lanham, MD (23 miles from Laytonsville, MD)
- 4 days ago
- Lanham, MD (23 miles from Laytonsville, MD)
- 4 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
Senior Application Support Specialist
- McLean, VA (20 miles from Laytonsville, MD)
- 8 days ago
- McLean, VA (20 miles from Laytonsville, MD)
- 8 days ago
Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....
- Arlington, VA (23 miles from Laytonsville, MD)
- 9 days ago
- Arlington, VA (23 miles from Laytonsville, MD)
- 9 days ago
Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....
IT Service Desk Manager (Recent Law Firm Experience Required)
- Washington, DC (23 miles from Laytonsville, MD)
- 10 days ago
- Washington, DC (23 miles from Laytonsville, MD)
- 10 days ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
- McLean, VA (20 miles from Laytonsville, MD)
- 12 days ago
- McLean, VA (20 miles from Laytonsville, MD)
- 12 days ago
Ability to lead and guide a team, providing technical direction and support. Deep knowledge of enterprise hardware, software, networking, and security protocols. A TS/SCI clearance....
- Washington, DC (23 miles from Laytonsville, MD)
- 14 days ago
- Washington, DC (23 miles from Laytonsville, MD)
- 14 days ago
Deskside Support L1 Washington DC - USA 5 days ago Roles and Responsibilities IMAC Install, move, add and change assets and smart hands support....
- McLean, VA (20 miles from Laytonsville, MD)
- 14 days ago
- McLean, VA (20 miles from Laytonsville, MD)
- 14 days ago
Learn more at www.dminc.com About the Opportunity We are seeking an experienced and highly organized IT Help Desk Manager to oversee our IT support operations for a federal government contract....
- Washington, DC (23 miles from Laytonsville, MD)
- 16 days ago
- Washington, DC (23 miles from Laytonsville, MD)
- 16 days ago
Strong knowledge of ITIL principles, service management tools, and ticketing systems. Demonstrated ability to manage multiple priorities in a fast-paced environment....
- McLean, VA (20 miles from Laytonsville, MD)
- 16 days ago
- McLean, VA (20 miles from Laytonsville, MD)
- 16 days ago
Learn more at www.dminc.com About the Opportunity We are seeking an experienced and highly organized IT Help Desk Manager to oversee our IT support operations for a federal government contract....
It Service Desk Manager/Project Manager
- Arlington, VA (23 miles from Laytonsville, MD)
- 19 days ago
- Arlington, VA (23 miles from Laytonsville, MD)
- 19 days ago
Ability to support 24x7x365 IT Support program deliverables & pers0nnel....
Demographic Data for Laytonsville, MD
Moving to Laytonsville, MD? Find some basic demographic data about Laytonsville, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Laytonsville, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Laytonsville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- MacOS
- Incident Management
- Zendesk
- Computer Science
- Pivot Tables
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Telecom
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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