Help Desk Manager Jobs in Laurel, MD
Epic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Arlington, VA (18 miles from Laurel, MD)
- 11 hours ago
- Arlington, VA (18 miles from Laurel, MD)
- 11 hours ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonSenior Manager Application Support
- Freddie Mac
- McLean, VA (18 miles from Laurel, MD)
- 1 day ago
- McLean, VA (18 miles from Laurel, MD)
- 1 day ago
BEAM have the greatest understanding of applications and the implications to business process within the standard infrastructure support team....
In Person- Reliant Technology
- Washington, DC (16 miles from Laurel, MD)
- 1 day ago
- Washington, DC (16 miles from Laurel, MD)
- 1 day ago
Preferred Experience: HDI Support Center Manager ITIL Foundation or higher Other relevant service management certifications We are equal opportunity/affirmative action employers, committed to diversity...
In PersonApplication Support Specialist
- Leidos
- Merrifield, VA (24 miles from Laurel, MD)
- 2 days ago
- Merrifield, VA (24 miles from Laurel, MD)
- 2 days ago
This is an exciting opportunity to use your experience helping the DoS FR team support the Consular Affairs mission to verify applicant identities, prevent issuing travel documents to those who pose...
In PersonOperations Support Manager, Senior
- Leidos
- Odenton, MD (9 miles from Laurel, MD)
- 2 days ago
- Odenton, MD (9 miles from Laurel, MD)
- 2 days ago
The National Security Sector (NSS) seeks a highly qualified and trained Senior Business Operations Support Manager, to lead the daily operations of the Leidos Program Management Office (PMO) to support...
In PersonHelp Desk Lead (with CIAC certification)
- Ascella Technologies
- Washington, DC (16 miles from Laurel, MD)
- 4 days ago
- Washington, DC (16 miles from Laurel, MD)
- 4 days ago
Desk support Experience with ticket management systems like Remedy or ServiceNow Ability to provide weekly coverage reports and performance metrics Strong verbal and written communication skills is...
In PersonHelp Desk Supervisor/Sr. User Trainer Help Desk Supervisor/Sr. User Trainer
- Leidos
- Washington, DC (16 miles from Laurel, MD)
- 5 days ago
- Washington, DC (16 miles from Laurel, MD)
- 5 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonUnclassified Help Desk Manager - Top Secret clearance
- General Dynamics
- Washington, DC (16 miles from Laurel, MD)
- 5 days ago
- Washington, DC (16 miles from Laurel, MD)
- 5 days ago
As a Unclassified Help Desk Manager, you are the foundation of our overall approach to executive IT support....
In Person- Strategic Resources
- Washington, DC (16 miles from Laurel, MD)
- 8 days ago
- Washington, DC (16 miles from Laurel, MD)
- 8 days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Insight Global
- Arlington, VA (18 miles from Laurel, MD)
- 8 days ago
- Arlington, VA (18 miles from Laurel, MD)
- 8 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In Person- Orbis Sibro, Inc.
- Washington, DC (16 miles from Laurel, MD)
- 8 days ago
- Washington, DC (16 miles from Laurel, MD)
- 8 days ago
Experience with IT service management (ITSM) principles and ticketing systems....
In Person- Insight Global
- Windsor Mill, MD (17 miles from Laurel, MD)
- 12 days ago
- Windsor Mill, MD (17 miles from Laurel, MD)
- 12 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonDeskside Support Manager - Tier 2
- IntelliDyne
- Washington, DC (16 miles from Laurel, MD)
- 17 days ago
- Washington, DC (16 miles from Laurel, MD)
- 17 days ago
Support Center Manager or Desktop Support Manager) prior to start Possess one of the following certifications or demonstrated equivalent experience: MCP, MCSA or MCSE certification Clearance: Must have...
In Person- Koniag Government Services
- Washington, DC (16 miles from Laurel, MD)
- 18 days ago
- Washington, DC (16 miles from Laurel, MD)
- 18 days ago
The ideal Help Desk Lead will: Essential Functions, Responsibilities & Duties may include, but are not limited to: Be responsible for overall management support and coordination for Help Desk support...
In PersonApplication Support Specialist
- Intellect Solutions
- Vienna, VA (22 miles from Laurel, MD)
- 22 days ago
- Vienna, VA (22 miles from Laurel, MD)
- 22 days ago
CloudWatch, ticketing systems User & Stakeholder Support...
In PersonDemographic Data for Laurel, MD
Moving to Laurel, MD? Find some basic demographic data about Laurel, MD below.
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Salary for Help Desk Manager Jobs in Laurel, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Laurel, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Operations
- IT Leadership
- Apple OS X
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Server Administration
- Knowledge Management
- IT Service Management
- Windows Server
- Service Delivery
- Incident Management
- MacOS
- VoIP
- Operating Systems
- IT Support
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Process Improvement
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Mentoring
- Employee Development
- Coaching
- Education Experience
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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