Help Desk Manager Jobs in Laurel, MD

1-15 of 29 Jobs

Unclassified Help Desk Manager - Top Secret clearance

General Dynamics
Washington, DC (16 miles from Laurel, MD)
3 hours ago

Washington, DC (16 miles from Laurel, MD)
3 hours ago

As a Unclassified Help Desk Manager, you are the foundation of our overall approach to executive IT support....

In Person

Service Desk Manager

Strategic Resources
Washington, DC (16 miles from Laurel, MD)
2 days ago

Washington, DC (16 miles from Laurel, MD)
2 days ago

Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....

In Person

Tssci Queue Manager

Insight Global
Arlington, VA (18 miles from Laurel, MD)
2 days ago

Arlington, VA (18 miles from Laurel, MD)
2 days ago

Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....

In Person

Help Desk Manager

Orbis Sibro, Inc.
Washington, DC (16 miles from Laurel, MD)
3 days ago

Washington, DC (16 miles from Laurel, MD)
3 days ago

Experience with IT service management (ITSM) principles and ticketing systems....

In Person

Help Desk Supervisor/Sr. User Trainer

Leidos
Riverdale, MD (9 miles from Laurel, MD)
3 days ago

Riverdale, MD (9 miles from Laurel, MD)
3 days ago

Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....

In Person

On-Site Helpdesk Lead

Insight Global
Windsor Mill, MD (17 miles from Laurel, MD)
6 days ago

Windsor Mill, MD (17 miles from Laurel, MD)
6 days ago

as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...

In Person

Deskside Support Manager - Tier 2

IntelliDyne
Washington, DC (16 miles from Laurel, MD)
12 days ago

Washington, DC (16 miles from Laurel, MD)
12 days ago

Support Center Manager or Desktop Support Manager) prior to start Possess one of the following certifications or demonstrated equivalent experience: MCP, MCSA or MCSE certification Clearance: Must have...

In Person

Deskside Support Manager

General Dynamics Information Technology
Washington, DC (16 miles from Laurel, MD)
12 days ago

Washington, DC (16 miles from Laurel, MD)
12 days ago

Team player with good communication, organizational, and strong interpersonal skills. - Able to prioritize and drive to results with a high emphasis on quality Experience using IT Service Management...

In Person

Help Desk Lead

Koniag Government Services
Washington, DC (16 miles from Laurel, MD)
13 days ago

Washington, DC (16 miles from Laurel, MD)
13 days ago

The ideal Help Desk Lead will: Essential Functions, Responsibilities & Duties may include, but are not limited to: Be responsible for overall management support and coordination for Help Desk support...

In Person

Application Support Specialist

Intellect Solutions
Vienna, VA (22 miles from Laurel, MD)
16 days ago

Vienna, VA (22 miles from Laurel, MD)
16 days ago

CloudWatch, ticketing systems User & Stakeholder Support...

In Person

IT Helpdesk Manager

Penta Group
Washington, DC (16 miles from Laurel, MD)
19 days ago

Washington, DC (16 miles from Laurel, MD)
19 days ago

Participate in or lead projects involving new tools, service enhancements, and support process improvements - Oversee helpdesk tools for ticketing, remote support, and asset management. -- Maintain...

In Person

Help Desk Manager

AINS LLC DBA OPEXUS
Washington, DC (16 miles from Laurel, MD)
24 days ago

Washington, DC (16 miles from Laurel, MD)
24 days ago

Role Summary: As the GLAAS Help Desk Manager, you’ll lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center....

Hybrid

Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

NANA Regional Corporation
Alexandria, VA (21 miles from Laurel, MD)
30+ days ago

Alexandria, VA (21 miles from Laurel, MD)
30+ days ago

Desired Qualifications: ITIL v3 or later certification....

In Person

Deskside Support Technician

Insight Global
Derwood, MD (14 miles from Laurel, MD)
30+ days ago

Derwood, MD (14 miles from Laurel, MD)
30+ days ago

This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....

In Person

IT Service Desk Manager (CRM)

CALIBRE Systems
Washington, DC (16 miles from Laurel, MD)
30+ days ago

Washington, DC (16 miles from Laurel, MD)
30+ days ago

Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...

In Person

View all 29 jobs

Demographic Data for Laurel, MD

Moving to Laurel, MD? Find some basic demographic data about Laurel, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Laurel, MD

Local

National

Total Population

120,050

Number of Businesses

2,276

City Size

Medium/Lg

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk Essentials

This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

AI in Healthcare. Hype or Help?

Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...

SDI Service Desk Manager - SDM

This four-day course equips both new and experienced service desk managers, team leaders, and supervisors with the leadership, operational, and strategic skills needed to run a high performing...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Director

Salary for Help Desk Manager Jobs in Laurel, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Laurel, MD offer the following education background

Bachelor's Degree

41.7%

Master's Degree

17.6%

Associate's Degree

17.4%

Vocational Degree or Certification

13.3%

High School or GED

7.1%

Some College

1.6%

Doctorate Degree

1.0%

Some High School

0.2%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Managers in Laurel, MD

6-8 years

40.0%

4-6 years

23.9%

10+ years

13.3%

2-4 years

11.2%

8-10 years

10.6%

1-2 years

1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills