Kforce has a client in Washington, DC that is seeking a Help Desk Lead. Responsibilities: Supervise helpdesk employees to include performance management, workflow management, training, and focus...
Job Description: Credence has an immediate need for a secretly cleared HelpdeskManager who will be responsible for providing supervision and direction to staff who are responsible supporting the user...
ResponsibilitiesRe-image workstations and getting them configured for end-users based on Enabled Intelligence documentationSetup employee computer workspaces to include setting up monitor, docking...
Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities...
Job Duties: Incidents - Software break/fix Installation of software, machine upgrades, etc. PC Refresh Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers,...
Overview The Service Desk Manager is responsible for leading and managing a technical support team that delivers exceptional IT support to users across the organization. This position requires a...
Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation....
Application Support Specialist 5113-585 CALIBRE Systems, Inc., an employee-owned management consulting and digital transformation company, is looking for a highly motivated Application Support...
RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're...
Open Until FilledEXECUTIVE SERVICE(*This position serves at the pleasure of the Appointing Authority.*)The Maryland Transportation Authority (MDTA) owns, operates, and maintains eight major toll...
Responsibilities Peraton is seeking an experienced and detail-oriented BMC Helix Queue Manager to oversee the daily management of incident, request, change, and problem tickets within the BMC...
Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary...
End user / desk Manager R7979 It Technical Support Washington, DC Full-Time *Please note, this position is contingent upon the award. The essential duties, experience, education requirements, and...
About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility,...
Moving to Laurel, MD? Find some basic demographic data about Laurel, MD below.
Local
National
120,050
2,276
Medium/Lg
Help Desk Manager Online Courses and Training Opportunities
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To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Fundamentos Certificacion Help DeskHelp Desk Practicas para Analistas y Managers - Complemento para ITIL v4Tambien aplica para Service Desk Analistas y ManagersHelp Desk es un entrenamiento basado...
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Help Desk Managers in Laurel, MD offer the following education background
Bachelor's Degree
40.9%
Associate's Degree
17.7%
Master's Degree
14.5%
Vocational Degree or Certification
12.7%
High School or GED
10.6%
Some College
2.5%
Doctorate Degree
0.8%
Some High School
0.4%
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