Help Desk Manager Jobs in La Plata, MD
- Constellation West
- Alexandria, VA (21 miles from La Plata, MD)
- 3 days ago
- Alexandria, VA (21 miles from La Plata, MD)
- 3 days ago
Many positions supporting the U.S. federal government require our employees to be granted security clearances....
In PersonVtc Scheduling & Queue Manager
- CompQsoft, Inc.
- Alexandria, VA (21 miles from La Plata, MD)
- 4 days ago
- Alexandria, VA (21 miles from La Plata, MD)
- 4 days ago
, or Service Management (ITSM)....
In PersonHelpdesk Manager - General Team
- Edgewater Federal Solutions
- Alexandria, VA (21 miles from La Plata, MD)
- 10 days ago
- Alexandria, VA (21 miles from La Plata, MD)
- 10 days ago
Prior experience on a government contract supporting DoD end users....
In Person- Leader Communications Inc
- Alexandria, VA (21 miles from La Plata, MD)
- 21 days ago
- Alexandria, VA (21 miles from La Plata, MD)
- 21 days ago
Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office (USPTO)....
In Person- Nationwide IT Service, Inc.
- Alexandria, VA (21 miles from La Plata, MD)
- 30+ days ago
- Alexandria, VA (21 miles from La Plata, MD)
- 30+ days ago
Strong understanding of IT service management best practices and continuous service improvement methodologies....
In Person- Leader Communications Inc
- Alexandria, VA (21 miles from La Plata, MD)
- 30+ days ago
- Alexandria, VA (21 miles from La Plata, MD)
- 30+ days ago
May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred Experience overseeing enterprise IT service desk or contact center operations supporting large federal...
In Person- Centuria Corporation
- Alexandria, VA (21 miles from La Plata, MD)
- 30+ days ago
- Alexandria, VA (21 miles from La Plata, MD)
- 30+ days ago
May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Manager is preferred....
In Person- Leidos
- Temple Hills, MD (21 miles from La Plata, MD)
- 45+ days ago
- Temple Hills, MD (21 miles from La Plata, MD)
- 45+ days ago
Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice....
In PersonHelp Desk Lead (TS/SCI clearance)
- System One
- Quantico, VA (22 miles from La Plata, MD)
- 45+ days ago
- Quantico, VA (22 miles from La Plata, MD)
- 45+ days ago
Qualifications: 5 years experience in the IT field including at least 3 years supporting service desk operations and customer support functions....
In Person- Sparibis
- Alexandria, VA (21 miles from La Plata, MD)
- 45+ days ago
- Alexandria, VA (21 miles from La Plata, MD)
- 45+ days ago
Key Skills: Help Desk Management experience required....
In PersonService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA (21 miles from La Plata, MD)
- 90+ days ago
- Alexandria, VA (21 miles from La Plata, MD)
- 90+ days ago
Desired Qualifications: ITIL v3 or later certification....
In PersonDemographic Data for La Plata, MD
Moving to La Plata, MD? Find some basic demographic data about La Plata, MD below.
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Salary for Help Desk Manager Jobs in La Plata, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in La Plata, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- IT Operations
- Remote Support
- IT Leadership
- Windows 10
- Routers
- Apex
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Technical Leadership
- System Engineering
- Switches
- IT Service Management
- Windows OS
- Data Governance
- Service Delivery
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- MacOS
- Change Control
- Computer Science
- Operating Systems
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- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Problem Resolution
- Installation
- Resolution
- Microsoft Active Directory
- Liaison
- Continuous Improvement
- Information Technology
- Technical Support
- Staffing
- Engineering
- Microsoft Windows
- Written Communication
- Prioritizing
- Customer Relations
- Mentoring
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- Documentation
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- Collaboration
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Project Management
- Problem Solving
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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