Help Desk Manager Jobs in La Plata, MD
Help Desk Support, Tier II DeskSide Support
- Knowesis Inc.
- Alexandria, VA (21 miles from La Plata, MD)
- 2 days ago
- Alexandria, VA (21 miles from La Plata, MD)
- 2 days ago
currently seeking an exceptional Help Desk Support Tier II DeskSide Support specialist to join our team and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG...
In Person- Leidos
- Burke, VA (24 miles from La Plata, MD)
- 11 days ago
- Burke, VA (24 miles from La Plata, MD)
- 11 days ago
Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely...
In PersonSenior IT Service Desk Manager Senior IT Service Desk Manager
- Leidos
- Fort Belvoir, VA (15 miles from La Plata, MD)
- 23 days ago
- Fort Belvoir, VA (15 miles from La Plata, MD)
- 23 days ago
Develop and mature the Problem Management and Knowledge Management processes to reduce incidents and improve resolution efficiency....
In PersonSenior IT Service Desk Manager
- Leidos
- Fort Belvoir, VA (15 miles from La Plata, MD)
- 30+ days ago
- Fort Belvoir, VA (15 miles from La Plata, MD)
- 30+ days ago
Develop and mature the Problem Management and Knowledge Management processes to reduce incidents and improve resolution efficiency....
In PersonService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA (21 miles from La Plata, MD)
- 45+ days ago
- Alexandria, VA (21 miles from La Plata, MD)
- 45+ days ago
Desired Qualifications: ITIL v3 or later certification....
In Person- Abacus Technology
- Quantico, VA (22 miles from La Plata, MD)
- 90+ days ago
- Quantico, VA (22 miles from La Plata, MD)
- 90+ days ago
Qualifications 5 years experience in the IT field including at least 3 years supporting service desk operations and customer support functions....
In PersonDemographic Data for La Plata, MD
Moving to La Plata, MD? Find some basic demographic data about La Plata, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in La Plata, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in La Plata, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Remote Support
- Windows 10
- Unix/Linux
- Public Key Infrastructure
- IT Operations
- IT Leadership
- Technical Troubleshooting
- Problem Management
- Windows OS
- Data Governance
- Application Support
- MacOS
- Knowledge Management
- SQL Server Integration Services
- IT Service Management
- Change Control
- Mobile Device Management
- VoIP
- Operating Systems
- Service Delivery
- UNIX
- Computer Science
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Troubleshooting
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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