Help Desk Manager Jobs in Jessup, MD
- Arlington, VA (24 miles from Jessup, MD)
- moments ago
- Arlington, VA (24 miles from Jessup, MD)
- moments ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
Deskside Support Technician (Tier 2)
- Washington, DC (21 miles from Jessup, MD)
- 1 hour ago
- Washington, DC (21 miles from Jessup, MD)
- 1 hour ago
We are looking for two strongly qualified people to help support our clients. We are currently seeking a...
- Washington, DC (21 miles from Jessup, MD)
- 16 hours ago
- Washington, DC (21 miles from Jessup, MD)
- 16 hours ago
Provide Mobile Device Support, Hardware/Software installation and configuration support.. Provide support for offices in installing and using supported software....
- Derwood, MD (18 miles from Jessup, MD)
- 1 day ago
- Derwood, MD (18 miles from Jessup, MD)
- 1 day ago
Environment Notes: Full life cycle support for all Montgomery County IT assets, help desk support, deskside support, 12k users, 15k assets, break fix, replacement, disposals, imaging, service help desk...
- Windsor Mill, MD (13 miles from Jessup, MD)
- 3 days ago
- Windsor Mill, MD (13 miles from Jessup, MD)
- 3 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
- Rockville, MD (19 miles from Jessup, MD)
- 7 days ago
- Rockville, MD (19 miles from Jessup, MD)
- 7 days ago
Deskside Support Specialist Rockville, Maryland, United States | Posted: 7/15/2025 Indotronix is an Equal Opportunity Employer....
Application Support Specialist
- College Park, MD (12 miles from Jessup, MD)
- 9 days ago
- College Park, MD (12 miles from Jessup, MD)
- 9 days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
Remote Work- Washington, DC (21 miles from Jessup, MD)
- 9 days ago
- Washington, DC (21 miles from Jessup, MD)
- 9 days ago
Manage support ticket triage, ensuring SLAs are met and exceeded. Directly assist with tickets during high volume....
- Washington, DC (21 miles from Jessup, MD)
- 9 days ago
- Washington, DC (21 miles from Jessup, MD)
- 9 days ago
You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide....
- Washington, DC (21 miles from Jessup, MD)
- 10 days ago
- Washington, DC (21 miles from Jessup, MD)
- 10 days ago
Showcasing your knowledge of popular operating systems and applications, you'll make technology hiccups disappear with ease....
- Washington, DC (21 miles from Jessup, MD)
- 13 days ago
- Washington, DC (21 miles from Jessup, MD)
- 13 days ago
ManTech seeks a motivated, career and customer-oriented Help Desk Manager to join our team in the National Capital Region (NCR). This is a hybrid position....
- Washington, DC (21 miles from Jessup, MD)
- 14 days ago
- Washington, DC (21 miles from Jessup, MD)
- 14 days ago
Seeking a Deskside Support Technician with a Secret clearance and experience in IT support for government end-user devices....
Deskside Support Technician Level II
- Washington, DC (21 miles from Jessup, MD)
- 14 days ago
- Washington, DC (21 miles from Jessup, MD)
- 14 days ago
Keyword | Keyword | Keyword | IT Support | Deskside Technician | Windows Environment | Secret Clearance | Tier II Support | ITSM | Department of Justice | Break/Fix | Customer Service | Printer Support...
Software Specialist III- Deskside Support Technician
- Washington, DC (21 miles from Jessup, MD)
- 14 days ago
- Washington, DC (21 miles from Jessup, MD)
- 14 days ago
Job Code JPC - 190594 Posted Date 2025-07-09 12:54:02 Experience 2-6 years Primary Skills Software Specialist III- Deskside Support Technician Salary $46.50-$46.50...
- Adelphi, MD (13 miles from Jessup, MD)
- 16 days ago
- Adelphi, MD (13 miles from Jessup, MD)
- 16 days ago
system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)...
Demographic Data for Jessup, MD
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Jessup, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Jessup, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Client Support
- Systems Center Configuration Manager
- Hardware Support
- Problem Management
- Technical Troubleshooting
- IT Operations
- VPN
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Zendesk
- Operating Systems
- Windows 10
- Mobile Device Management
- Incident Management
- Computer Science
- User Experience
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Microsoft Active Directory
- Affirmative Action
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Reporting
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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