Help Desk Manager Jobs in Jessup, MD
Help Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD
- 17 hours ago
- Annapolis Junction, MD
- 17 hours ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonIncident/Problem/Queue Manager
- Leidos
- Mount Rainier, MD (16 miles from Jessup, MD)
- 1 day ago
- Mount Rainier, MD (16 miles from Jessup, MD)
- 1 day ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonIncident/Problem/Queue Manager
- Leidos Holdings Inc.
- Washington, DC (21 miles from Jessup, MD)
- 1 day ago
- Washington, DC (21 miles from Jessup, MD)
- 1 day ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (21 miles from Jessup, MD)
- 2 days ago
- Washington, DC (21 miles from Jessup, MD)
- 2 days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDeskside Support Specialist Journeyman
- AHU Technologies
- Washington, DC (21 miles from Jessup, MD)
- 2 days ago
- Washington, DC (21 miles from Jessup, MD)
- 2 days ago
Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other...
In PersonDeskside Support Specialist Journeyman DC
- AHU Technologies
- Washington, DC (21 miles from Jessup, MD)
- 2 days ago
- Washington, DC (21 miles from Jessup, MD)
- 2 days ago
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support....
In Person- Arnold & Porter Kaye Scholer LLP
- Washington, DC (21 miles from Jessup, MD)
- 2 days ago
- Washington, DC (21 miles from Jessup, MD)
- 2 days ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonDeskside Support Manager - Clearance Required
- General Dynamics Information Technology
- Washington, DC (21 miles from Jessup, MD)
- 3 days ago
- Washington, DC (21 miles from Jessup, MD)
- 3 days ago
high-quality end-user support....
In Person- Leidos
- Washington, DC (21 miles from Jessup, MD)
- 4 days ago
- Washington, DC (21 miles from Jessup, MD)
- 4 days ago
Experience managing and prioritizing large ticket volumes using enterprise service management tools (e.g., ServiceNow, Remedy, Cherwell)....
In Person- Amentum
- Washington, DC (21 miles from Jessup, MD)
- 9 days ago
- Washington, DC (21 miles from Jessup, MD)
- 9 days ago
The Service Desk Manager shall oversee the day-to-day activities of service desk operations to ensure ARNG end users receive the support they require....
In Person- Arnold & Porter
- Washington, DC (21 miles from Jessup, MD)
- 11 days ago
- Washington, DC (21 miles from Jessup, MD)
- 11 days ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
In PersonService Desk Manager - Contingent
- ARETUM Holdings LLC
- Bethesda, MD (20 miles from Jessup, MD)
- 11 days ago
- Bethesda, MD (20 miles from Jessup, MD)
- 11 days ago
Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Insight Global
- Windsor Mill, MD (13 miles from Jessup, MD)
- 11 days ago
- Windsor Mill, MD (13 miles from Jessup, MD)
- 11 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- NLX
- Annapolis, MD (16 miles from Jessup, MD)
- 12 days ago
- Annapolis, MD (16 miles from Jessup, MD)
- 12 days ago
Operations Support Manager We're looking for an experienced Operations Support Manager to lead the delivery of day-to-day services for our clients' Photolab imaging equipment....
Remote- Chenega Corporation
- Arlington, VA (24 miles from Jessup, MD)
- 14 days ago
- Arlington, VA (24 miles from Jessup, MD)
- 14 days ago
This role includes managing ticket queues within Jira Service Management (JSM) to ensure efficient workflow and timely resolution of IT requests....
In PersonDemographic Data for Jessup, MD
Moving to Jessup, MD? Find some basic demographic data about Jessup, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Jessup, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Jessup, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- LAN
- ConnectWise
- Remote Support
- Virus Removal
- Problem Management
- IT Operations
- Service Now PaaS
- DHCP
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Incident Management
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- Information Technology Management
- IT Support
- Pivot Tables
- Computer Science
- ServiceNow
- Help Desk Support
- ITIL
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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