Help Desk Manager Jobs in Ironsides, MD
- Nationwide IT Service, Inc.
- Alexandria, VA (23 miles from Ironsides, MD)
- 3 days ago
- Alexandria, VA (23 miles from Ironsides, MD)
- 3 days ago
Strong understanding of IT service management best practices and continuous service improvement methodologies....
In Person- Leader Communications Inc
- Alexandria, VA (23 miles from Ironsides, MD)
- 5 days ago
- Alexandria, VA (23 miles from Ironsides, MD)
- 5 days ago
May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred Experience overseeing enterprise IT service desk or contact center operations supporting large federal...
In Person- Centuria Corporation
- Alexandria, VA (23 miles from Ironsides, MD)
- 6 days ago
- Alexandria, VA (23 miles from Ironsides, MD)
- 6 days ago
May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Manager is preferred....
In Person- Leidos
- Annandale, VA (24 miles from Ironsides, MD)
- 23 days ago
- Annandale, VA (24 miles from Ironsides, MD)
- 23 days ago
Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice....
In PersonHelp Desk Lead (TS/SCI clearance)
- System One
- Quantico, VA (15 miles from Ironsides, MD)
- 24 days ago
- Quantico, VA (15 miles from Ironsides, MD)
- 24 days ago
Qualifications: 5 years experience in the IT field including at least 3 years supporting service desk operations and customer support functions....
In Person- Sparibis
- Alexandria, VA (23 miles from Ironsides, MD)
- 25 days ago
- Alexandria, VA (23 miles from Ironsides, MD)
- 25 days ago
Qualifications Must be able to obtain and maintain a Public Trust security clearance. 12+ years of professional experience as a Help Desk manager supporting federal programs....
In Person- Leidos
- Burke, VA (21 miles from Ironsides, MD)
- 30+ days ago
- Burke, VA (21 miles from Ironsides, MD)
- 30+ days ago
Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely...
In PersonSenior IT Service Desk Manager
- Leidos
- Fort Belvoir, VA (15 miles from Ironsides, MD)
- 60+ days ago
- Fort Belvoir, VA (15 miles from Ironsides, MD)
- 60+ days ago
Leidos is seeking a dynamic and experienced Senior IT Service Desk Manager to support a large, high-profile DOD contract in Fort Belvoir, VA....
In PersonService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA (23 miles from Ironsides, MD)
- 90+ days ago
- Alexandria, VA (23 miles from Ironsides, MD)
- 90+ days ago
Desired Qualifications: ITIL v3 or later certification....
In Person- Abacus Technology
- Quantico, VA (15 miles from Ironsides, MD)
- 90+ days ago
- Quantico, VA (15 miles from Ironsides, MD)
- 90+ days ago
Qualifications 5 years experience in the IT field including at least 3 years supporting service desk operations and customer support functions....
In PersonHelp Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Ironsides, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Ironsides, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- Technical Troubleshooting
- Problem Management
- SQL Server Integration Services
- Apple OS X
- System Engineering
- Windows OS
- Data Governance
- Application Support
- MacOS
- Knowledge Management
- Service Delivery
- IT Service Management
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Prioritizing
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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