Help Desk Manager Jobs in Ironsides, MD
Senior IT Service Desk Manager Senior IT Service Desk Manager
- Leidos
- Fort Belvoir, VA (15 miles from Ironsides, MD)
- 4 days ago
- Fort Belvoir, VA (15 miles from Ironsides, MD)
- 4 days ago
Document all support requests and troubleshooting processes in the ticketing system, ensuring data quality for performance analysis....
In PersonApplication Support Specialist
- Leidos
- Springfield, VA (21 miles from Ironsides, MD)
- 4 days ago
- Springfield, VA (21 miles from Ironsides, MD)
- 4 days ago
This is an exciting opportunity to use your experience helping the DoS FR team support the Consular Affairs mission to verify applicant identities, prevent issuing travel documents to those who pose...
In PersonSenior IT Service Desk Manager
- Leidos
- Fort Belvoir, VA (15 miles from Ironsides, MD)
- 11 days ago
- Fort Belvoir, VA (15 miles from Ironsides, MD)
- 11 days ago
Leidos is seeking a dynamic and experienced Senior IT Service Desk Manager to support a large, high-profile DOD contract in Fort Belvoir, VA....
In PersonService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA (23 miles from Ironsides, MD)
- 30+ days ago
- Alexandria, VA (23 miles from Ironsides, MD)
- 30+ days ago
Desired Qualifications: ITIL v3 or later certification....
In Person- Abacus Technology
- Quantico, VA (15 miles from Ironsides, MD)
- 90+ days ago
- Quantico, VA (15 miles from Ironsides, MD)
- 90+ days ago
Qualifications 5 years experience in the IT field including at least 3 years supporting service desk operations and customer support functions....
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Ironsides, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Ironsides, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Operations
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Server Administration
- Knowledge Management
- IT Service Management
- Windows Server
- Service Delivery
- Incident Management
- MacOS
- VoIP
- Operating Systems
- IT Support
- Mobile Device Management
- Zendesk
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Process Improvement
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Education Experience
- Bachelor's Degree
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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