Help Desk Manager Jobs in Indian Head, MD
- Kyndryl
- Washington, DC (24 miles from Indian Head, MD)
- 1 day ago
- Washington, DC (24 miles from Indian Head, MD)
- 1 day ago
Showcasing your knowledge of popular operating systems and applications, you'll make technology hiccups disappear with ease....
In Person- Evolver Federal
- Washington, DC (24 miles from Indian Head, MD)
- 2 days ago
- Washington, DC (24 miles from Indian Head, MD)
- 2 days ago
Responsibilities As the Service Desk Supervisor, you will lead a team of Tier 1 and Tier 2 technicians in delivering high-quality technical support to end users....
HybridIncident/Problem/Queue Manager
- Leidos
- Clinton, MD (18 miles from Indian Head, MD)
- 7 days ago
- Clinton, MD (18 miles from Indian Head, MD)
- 7 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (24 miles from Indian Head, MD)
- 7 days ago
- Washington, DC (24 miles from Indian Head, MD)
- 7 days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDeskside Support Specialist Journeyman
- AHU Technologies
- Washington, DC (24 miles from Indian Head, MD)
- 7 days ago
- Washington, DC (24 miles from Indian Head, MD)
- 7 days ago
Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other...
In PersonDeskside Support Specialist Journeyman DC
- AHU Technologies
- Washington, DC (24 miles from Indian Head, MD)
- 7 days ago
- Washington, DC (24 miles from Indian Head, MD)
- 7 days ago
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support....
In Person- Arnold & Porter Kaye Scholer LLP
- Washington, DC (24 miles from Indian Head, MD)
- 8 days ago
- Washington, DC (24 miles from Indian Head, MD)
- 8 days ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonDeskside Support Manager - Clearance Required
- General Dynamics Information Technology
- Washington, DC (24 miles from Indian Head, MD)
- 9 days ago
- Washington, DC (24 miles from Indian Head, MD)
- 9 days ago
high-quality end-user support....
In Person- Leidos
- Washington, DC (24 miles from Indian Head, MD)
- 10 days ago
- Washington, DC (24 miles from Indian Head, MD)
- 10 days ago
Experience managing and prioritizing large ticket volumes using enterprise service management tools (e.g., ServiceNow, Remedy, Cherwell)....
In Person- Insight Global
- Arlington, VA (22 miles from Indian Head, MD)
- 13 days ago
- Arlington, VA (22 miles from Indian Head, MD)
- 13 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In Person- Amentum
- Washington, DC (24 miles from Indian Head, MD)
- 15 days ago
- Washington, DC (24 miles from Indian Head, MD)
- 15 days ago
The Service Desk Manager shall oversee the day-to-day activities of service desk operations to ensure ARNG end users receive the support they require....
In PersonHelp Desk Manager-Ft Belvoir, VA (On-Site)
- Isoftech Inc
- Fort Belvoir, VA (10 miles from Indian Head, MD)
- 15 days ago
- Fort Belvoir, VA (10 miles from Indian Head, MD)
- 15 days ago
Help Desk Manager-Ft Belvoir, VA (On-Site) Help Desk Manager (On-Site) Secret Clearance Required Location: Ft Belvoir, VA On-site Clearance: Active Secret (IT-II or current NACLC) Position: Helpdesk...
In Person Full TimeUnclassified Help Desk Manager - Top Secret clearance
- General Dynamics Information Technology
- Washington, DC (24 miles from Indian Head, MD)
- 21 days ago
- Washington, DC (24 miles from Indian Head, MD)
- 21 days ago
As a Unclassified Help Desk Manager, you are the foundation of our overall approach to executive IT support....
In Person- NuAxis Innovations
- Washington, DC (24 miles from Indian Head, MD)
- 23 days ago
- Washington, DC (24 miles from Indian Head, MD)
- 23 days ago
We are currently seeking a talented and motivated Help Desk Manager to join our team supporting WMATA....
In Person- CGI Group, Inc.
- Arlington, VA (22 miles from Indian Head, MD)
- 26 days ago
- Arlington, VA (22 miles from Indian Head, MD)
- 26 days ago
Experience with IT service management (ITSM) frameworks (e.g., ITIL) is often preferred....
In PersonDemographic Data for Indian Head, MD
Moving to Indian Head, MD? Find some basic demographic data about Indian Head, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Indian Head, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Indian Head, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- Systems Center Configuration Manager
- ConnectWise
- Remote Support
- IT Leadership
- Virus Removal
- Problem Management
- IT Operations
- DHCP
- Windows 10
- Windows OS
- DNS
- Infrastructure Management
- Application Support
- IT Service Management
- Incident Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- Information Technology Management
- IT Support
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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