Help Desk Manager Jobs in Hillcrest Hgts, MD
IT Service Desk Manager (Recent Law Firm/Professional Services Experience Required)
- HCM Staffing and Consulting
- Washington, DC (7 miles from Hillcrest Hgts, MD)
- 15 hours ago
- Washington, DC (7 miles from Hillcrest Hgts, MD)
- 15 hours ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
In Person- NuAxis Innovations
- Washington, DC (7 miles from Hillcrest Hgts, MD)
- 2 days ago
- Washington, DC (7 miles from Hillcrest Hgts, MD)
- 2 days ago
We are currently seeking a talented and motivated Help Desk Manager to join our team supporting WMATA....
In Person- CGI Group, Inc.
- Arlington, VA (10 miles from Hillcrest Hgts, MD)
- 4 days ago
- Arlington, VA (10 miles from Hillcrest Hgts, MD)
- 4 days ago
support....
In Person- CGI Group, Inc.
- Arlington, VA (10 miles from Hillcrest Hgts, MD)
- 4 days ago
- Arlington, VA (10 miles from Hillcrest Hgts, MD)
- 4 days ago
Experience with IT service management (ITSM) frameworks (e.g., ITIL) is often preferred....
In Person- ZP Group
- Washington, DC (7 miles from Hillcrest Hgts, MD)
- 4 days ago
- Washington, DC (7 miles from Hillcrest Hgts, MD)
- 4 days ago
Responsibilities of the Enterprise Service Desk Manager: Take full ownership of IT Service Management (ITSM) processes on the Service Desk, including incident, request, problem, event, and risk management...
In Person- Arnold & Porter
- Washington, DC (7 miles from Hillcrest Hgts, MD)
- 5 days ago
- Washington, DC (7 miles from Hillcrest Hgts, MD)
- 5 days ago
Minimum four years' experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In Person- Optimal Networks
- Rockville, MD (21 miles from Hillcrest Hgts, MD)
- 11 days ago
- Rockville, MD (21 miles from Hillcrest Hgts, MD)
- 11 days ago
. - Desktop Operating Systems - Windows and macOS - Software Support across various types of software (e.g., MS Office, POS system, accounting software etc.) - User Administration and Identity Management...
In Person- A&T Systems
- Annapolis, MD (22 miles from Hillcrest Hgts, MD)
- 11 days ago
- Annapolis, MD (22 miles from Hillcrest Hgts, MD)
- 11 days ago
Help Desk Manager Annapolis Description Candidate Duties include: Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail...
In PersonSupervisor - Help Desk (Onsite - Washington, D.C.)
- Maximus
- Washington, DC (7 miles from Hillcrest Hgts, MD)
- 13 days ago
- Washington, DC (7 miles from Hillcrest Hgts, MD)
- 13 days ago
. - Ensure that all phases of desktop support including; installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored...
In PersonManager Technical Support, OMHS Integration and Deployment (I&D)
- Amazon
- Arlington, VA (10 miles from Hillcrest Hgts, MD)
- 13 days ago
- Arlington, VA (10 miles from Hillcrest Hgts, MD)
- 13 days ago
Description We are seeking a Senior Manager to lead our After-Market Support team responsible for providing comprehensive technical support for our operations across North America....
In Person- Kyndryl
- Washington, DC (7 miles from Hillcrest Hgts, MD)
- 19 days ago
- Washington, DC (7 miles from Hillcrest Hgts, MD)
- 19 days ago
We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
In PersonActioNet, Inc. Careers - Service Desk Manager
- ActioNet, Inc.
- Washington, DC (7 miles from Hillcrest Hgts, MD)
- 21 days ago
- Washington, DC (7 miles from Hillcrest Hgts, MD)
- 21 days ago
You will train and mentor staff responsible for phone and in-person support to users in e-mail, directories, computer operating systems, and desktop applications for all types of computer systems and...
Hybrid- Eclaro
- Arlington, VA (10 miles from Hillcrest Hgts, MD)
- 23 days ago
- Arlington, VA (10 miles from Hillcrest Hgts, MD)
- 23 days ago
Thorough knowledge, fulfilling requests and resolving incidents related to end user technologies involving laptops (Windows), printers, mobile devices, Windows 10, Active Directory, SharePoint, Teams...
In PersonSenior Application Support Specialist
- EXIGER
- McLean, VA (15 miles from Hillcrest Hgts, MD)
- 30+ days ago
- McLean, VA (15 miles from Hillcrest Hgts, MD)
- 30+ days ago
Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....
Hybrid- Perspecta
- Arlington, VA (10 miles from Hillcrest Hgts, MD)
- 30+ days ago
- Arlington, VA (10 miles from Hillcrest Hgts, MD)
- 30+ days ago
Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....
In PersonDemographic Data for Hillcrest Hgts, MD
Moving to Hillcrest Hgts, MD? Find some basic demographic data about Hillcrest Hgts, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Hillcrest Hgts, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Hillcrest Hgts, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- BMC Remedy
- Remote Support
- IT Leadership
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Network Operations
- Infrastructure Management
- Service Now PaaS
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Knowledge Management
- Information Technology Management
- IT Support
- Computer Science
- ServiceNow
- Apple iOS
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Employee Development
- Mentoring
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
- Solaris
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