Help Desk Manager Jobs in Highland, MD
Deskside Support Technician (Secret Or TS Clearance Required)
- TEKsystems
- Arlington, VA (21 miles from Highland, MD)
- 3 hours ago
- Arlington, VA (21 miles from Highland, MD)
- 3 hours ago
Provides remote and on-site troubleshooting for hardware and software support. Troubleshoots and supports Windows operating systems, advanced MS Office product issues, and other IT issues....
In Person- Ardent Eagle Solutions
- Washington, DC (19 miles from Highland, MD)
- 2 days ago
- Washington, DC (19 miles from Highland, MD)
- 2 days ago
The Help Desk Manager supports operational continuity by managing help desk activities, prioritizing workload, and ensuring responsive customer support delivery....
In Person- Leidos
- Lanham, MD (15 miles from Highland, MD)
- 4 days ago
- Lanham, MD (15 miles from Highland, MD)
- 4 days ago
Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice....
In Person- BAE Systems
- Washington, DC (19 miles from Highland, MD)
- 8 days ago
- Washington, DC (19 miles from Highland, MD)
- 8 days ago
The Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III, (e.g., Tier I (phone and e-mail), Tier II (on-site, floor), Tier...
In PersonSenior Program Manager / Enterprise Service Desk Manager
- DecisionPoint
- Arlington, VA (21 miles from Highland, MD)
- 15 days ago
- Arlington, VA (21 miles from Highland, MD)
- 15 days ago
Demonstrated leadership across IT Service Management, audit readiness, quality and performance governance, vendor oversight, and large multi-disciplinary teams....
In Person- Digital Management LLC
- Arlington, VA (21 miles from Highland, MD)
- 19 days ago
- Arlington, VA (21 miles from Highland, MD)
- 19 days ago
Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN, local and Network printing, and mobile device services such as ActiveSync....
In Person- Insight Global
- Derwood, MD (9 miles from Highland, MD)
- 19 days ago
- Derwood, MD (9 miles from Highland, MD)
- 19 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In PersonHelp Desk Manager w/Top Secret Clearance
- TekSynap
- Arlington, VA (21 miles from Highland, MD)
- 19 days ago
- Arlington, VA (21 miles from Highland, MD)
- 19 days ago
Security+ COMPETENCIES IT service management Customer satisfaction optimization KPI tracking and reporting VIP and executive-level support The TekSynap is seeking a Help Desk Manager to manages DON...
In PersonService Desk Manager (USAF Cloud One) Service Desk Manager (USAF Cloud One)
- Leidos
- Reston, VA (24 miles from Highland, MD)
- 20 days ago
- Reston, VA (24 miles from Highland, MD)
- 20 days ago
portals) Participate in initiatives to provide self-service capabilities to the maximum extent possible for customers Manage 24/7/365 Service Desk for C1 services and support operations Support testing...
In Person- Insight Global
- Mc Lean, VA (19 miles from Highland, MD)
- 20 days ago
- Mc Lean, VA (19 miles from Highland, MD)
- 20 days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- Leidos
- Reston, VA (24 miles from Highland, MD)
- 21 days ago
- Reston, VA (24 miles from Highland, MD)
- 21 days ago
Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely...
In PersonSenior Help Desk Manager - 1163-AJ
- Data Machines
- Arlington, VA (21 miles from Highland, MD)
- 23 days ago
- Arlington, VA (21 miles from Highland, MD)
- 23 days ago
: The Senior Help Desk Manager provides leadership and operational oversight for enterprise IT service desk operations supporting a mission-critical government program....
In Person- SAIC
- Washington, DC (19 miles from Highland, MD)
- 25 days ago
- Washington, DC (19 miles from Highland, MD)
- 25 days ago
Description: The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level support....
In PersonApplication Support Manager (ASM)
- NCI Information Systems
- Washington, DC (19 miles from Highland, MD)
- 29 days ago
- Washington, DC (19 miles from Highland, MD)
- 29 days ago
A minimum of five (5) years of experience supporting modernized or legacy applications and managing and leading an applications support staff with skills applicable to a project environment, similar...
In Person- Computer World Services
- Washington, DC (19 miles from Highland, MD)
- 30+ days ago
- Washington, DC (19 miles from Highland, MD)
- 30+ days ago
Install and troubleshoot all Microsoft Operating System Software and office automation software in use on the currently supported desktop....
In PersonDemographic Data for Highland, MD
Moving to Highland, MD? Find some basic demographic data about Highland, MD below.
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Salary for Help Desk Manager Jobs in Highland, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Highland, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- System Engineering
- Windows OS
- Data Governance
- Knowledge Management
- IT Service Management
- SQL Server Integration Services
- Application Support
- MacOS
- Computer Science
- Operating Systems
- Service Delivery
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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