Help Desk Manager Jobs in Hanover, MD
- Tyto Athene, LLC
- Fort Meade, MD (6 miles from Hanover, MD)
- 23 hours ago
- Fort Meade, MD (6 miles from Hanover, MD)
- 23 hours ago
This position performs Service Desk Management and leads all customer support, service level requirements, customer service training, and Information Technology Services Management (ITSM)....
In Person- UM23 Bowie State University (BSU)
- Bowie, MD (12 miles from Hanover, MD)
- 3 days ago
- Bowie, MD (12 miles from Hanover, MD)
- 3 days ago
ITIL Foundation - IT Service Management Certification. Part - time telecommuting authorized....
Remote- Leidos
- Lanham, MD (16 miles from Hanover, MD)
- 15 days ago
- Lanham, MD (16 miles from Hanover, MD)
- 15 days ago
Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice....
In Person- Insight Global
- Derwood, MD (22 miles from Hanover, MD)
- 30+ days ago
- Derwood, MD (22 miles from Hanover, MD)
- 30+ days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In PersonDemographic Data for Hanover, MD
Moving to Hanover, MD? Find some basic demographic data about Hanover, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Hanover, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Hanover, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- BMC Remedy
- Problem Management
- System Engineering
- SQL Server Integration Services
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Mobile Device Management
- Change Control
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Engineering Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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