Help Desk Manager Jobs in Hanover, MD
- Insight Global
- Derwood, MD (22 miles from Hanover, MD)
- 14 days ago
- Derwood, MD (22 miles from Hanover, MD)
- 14 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (19 miles from Hanover, MD)
- 25 days ago
- Hyattsville, MD (19 miles from Hanover, MD)
- 25 days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (18 miles from Hanover, MD)
- 25 days ago
- Silver Spring, MD (18 miles from Hanover, MD)
- 25 days ago
support....
Hybrid- Jobs for Humanity
- Baltimore, MD (10 miles from Hanover, MD)
- 30+ days ago
- Baltimore, MD (10 miles from Hanover, MD)
- 30+ days ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (4 miles from Hanover, MD)
- 30+ days ago
- Annapolis Junction, MD (4 miles from Hanover, MD)
- 30+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonService Desk Manager - Contingent
- ARETUM Holdings LLC
- Bethesda, MD (24 miles from Hanover, MD)
- 30+ days ago
- Bethesda, MD (24 miles from Hanover, MD)
- 30+ days ago
Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Insight Global
- Windsor Mill, MD (11 miles from Hanover, MD)
- 30+ days ago
- Windsor Mill, MD (11 miles from Hanover, MD)
- 30+ days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- NLX
- Annapolis, MD (15 miles from Hanover, MD)
- 30+ days ago
- Annapolis, MD (15 miles from Hanover, MD)
- 30+ days ago
Operations Support Manager We're looking for an experienced Operations Support Manager to lead the delivery of day-to-day services for our clients' Photolab imaging equipment....
RemoteApplication Support Specialist
- CACI
- College Park, MD (16 miles from Hanover, MD)
- 90+ days ago
- College Park, MD (16 miles from Hanover, MD)
- 90+ days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
RemoteDemographic Data for Hanover, MD
Moving to Hanover, MD? Find some basic demographic data about Hanover, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Hanover, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Hanover, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Application Support
- Service Now PaaS
- Windows OS
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- Change Control
- Windows Server
- Service Delivery
- MacOS
- Operating Systems
- User Experience
- Incident Management
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- Disaster Recovery
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Affirmative Action
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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