Help Desk Manager Jobs in Halethorpe, MD
Help Desk Supervisor/Sr. User Trainer
- Southern MD Facility, MD (19 miles from Halethorpe, MD)
- 1 day ago
- Southern MD Facility, MD (19 miles from Halethorpe, MD)
- 1 day ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Incident/Problem/Queue Manager
- Bowie, MD (17 miles from Halethorpe, MD)
- 1 day ago
- Bowie, MD (17 miles from Halethorpe, MD)
- 1 day ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
- Silver Spring, MD (23 miles from Halethorpe, MD)
- 22 days ago
- Silver Spring, MD (23 miles from Halethorpe, MD)
- 22 days ago
We are seeking a Help Desk Manager to lead our Service Desk into its next phase of growth and excellence....
Remote Work- Windsor Mill, MD (8 miles from Halethorpe, MD)
- 24 days ago
- Windsor Mill, MD (8 miles from Halethorpe, MD)
- 24 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
Application Support Specialist
- College Park, MD (21 miles from Halethorpe, MD)
- 60+ days ago
- College Park, MD (21 miles from Halethorpe, MD)
- 60+ days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
Remote WorkService Desk Request Queue Manager
- Adelphi, MD (22 miles from Halethorpe, MD)
- 90+ days ago
- Adelphi, MD (22 miles from Halethorpe, MD)
- 90+ days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
Service Desk Manager (IT Assistant Director I)
- Baltimore, MD (4 miles from Halethorpe, MD)
- 90+ days ago
- Baltimore, MD (4 miles from Halethorpe, MD)
- 90+ days ago
Nature of Work: The MDTA is seeking an experienced IT professional to oversee its Service Desk, Mobile Device Management and Mobile Phone Management, and Support Services within the Customer Support...
Software Application Support Specialist
- Laurel, MD (15 miles from Halethorpe, MD)
- 90+ days ago
- Laurel, MD (15 miles from Halethorpe, MD)
- 90+ days ago
We’re seeking a Software Application Support Specialist with a foundational understanding of Software Development and Support....
Demographic Data for Halethorpe, MD
Moving to Halethorpe, MD? Find some basic demographic data about Halethorpe, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Halethorpe, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Halethorpe, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Drupal CMS
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Pivot Tables
- IT Support
- Routing
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Standard Operating Procedures
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills