Help Desk Manager Jobs in Halethorpe, MD
Help Desk Supervisor/Sr. User Trainer
- Leidos
- Riverdale, MD (23 miles from Halethorpe, MD)
- 5 days ago
- Riverdale, MD (23 miles from Halethorpe, MD)
- 5 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In Person- Insight Global
- Windsor Mill, MD (8 miles from Halethorpe, MD)
- 8 days ago
- Windsor Mill, MD (8 miles from Halethorpe, MD)
- 8 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (23 miles from Halethorpe, MD)
- 45+ days ago
- Silver Spring, MD (23 miles from Halethorpe, MD)
- 45+ days ago
support....
HybridService Desk Request Queue Manager
- Link Solutions, Inc.
- Adelphi, MD (22 miles from Halethorpe, MD)
- 45+ days ago
- Adelphi, MD (22 miles from Halethorpe, MD)
- 45+ days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (9 miles from Halethorpe, MD)
- 45+ days ago
- Annapolis Junction, MD (9 miles from Halethorpe, MD)
- 45+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonDemographic Data for Halethorpe, MD
Moving to Halethorpe, MD? Find some basic demographic data about Halethorpe, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Halethorpe, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Halethorpe, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Knowledge Management
- Drupal CMS
- IT Service Management
- Service Delivery
- Incident Management
- MacOS
- Operating Systems
- IT Support
- VoIP
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Key Performance Indicator
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Employee Development
- Coaching
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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