Help Desk Manager Jobs in Hagerstown, MD
- Edgewater Federal Solutions
- Frederick, MD (23 miles from Hagerstown, MD)
- 6 days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 6 days ago
This role provides advanced customer support and subjectmatter expertise in a structured, compliancedriven service desk supporting enterprise users....
RemoteWarehouse Deskside Support Technician
- Insight Global
- Hagerstown, MD
- 45+ days ago
- Hagerstown, MD
- 45+ days ago
This technician will be in charge of all Tier 2 and Tier 3 IT support in the warehouse, which includes end-user support, troubleshooting, and training on Microsoft Office applications such as Office...
In PersonDemographic Data for Hagerstown, MD
Moving to Hagerstown, MD? Find some basic demographic data about Hagerstown, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Hagerstown, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Hagerstown, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- SQL Server Integration Services
- Windows OS
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Citrix
- Mobile Device Management
- Change Control
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Military Background
- Implementation
- Prioritizing
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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