Help Desk Manager Jobs in Greenbelt, MD
- Jobs for Humanity
- Baltimore, MD (24 miles from Greenbelt, MD)
- 9 hours ago
- Baltimore, MD (24 miles from Greenbelt, MD)
- 9 hours ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (9 miles from Greenbelt, MD)
- 1 day ago
- Annapolis Junction, MD (9 miles from Greenbelt, MD)
- 1 day ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonIncident/Problem/Queue Manager
- Leidos
- Clinton, MD (18 miles from Greenbelt, MD)
- 2 days ago
- Clinton, MD (18 miles from Greenbelt, MD)
- 2 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonIncident/Problem/Queue Manager
- Leidos Holdings Inc.
- Washington, DC (11 miles from Greenbelt, MD)
- 2 days ago
- Washington, DC (11 miles from Greenbelt, MD)
- 2 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (11 miles from Greenbelt, MD)
- 2 days ago
- Washington, DC (11 miles from Greenbelt, MD)
- 2 days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDeskside Support Specialist Journeyman
- AHU Technologies
- Washington, DC (11 miles from Greenbelt, MD)
- 2 days ago
- Washington, DC (11 miles from Greenbelt, MD)
- 2 days ago
Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other...
In PersonDeskside Support Specialist Journeyman DC
- AHU Technologies
- Washington, DC (11 miles from Greenbelt, MD)
- 2 days ago
- Washington, DC (11 miles from Greenbelt, MD)
- 2 days ago
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support....
In Person- Arnold & Porter Kaye Scholer LLP
- Washington, DC (11 miles from Greenbelt, MD)
- 3 days ago
- Washington, DC (11 miles from Greenbelt, MD)
- 3 days ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonDeskside Support Manager - Clearance Required
- General Dynamics Information Technology
- Washington, DC (11 miles from Greenbelt, MD)
- 4 days ago
- Washington, DC (11 miles from Greenbelt, MD)
- 4 days ago
high-quality end-user support....
In Person- Leidos
- Washington, DC (11 miles from Greenbelt, MD)
- 5 days ago
- Washington, DC (11 miles from Greenbelt, MD)
- 5 days ago
Experience managing and prioritizing large ticket volumes using enterprise service management tools (e.g., ServiceNow, Remedy, Cherwell)....
In Person- Insight Global
- Arlington, VA (14 miles from Greenbelt, MD)
- 8 days ago
- Arlington, VA (14 miles from Greenbelt, MD)
- 8 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In Person- Amentum
- Washington, DC (11 miles from Greenbelt, MD)
- 10 days ago
- Washington, DC (11 miles from Greenbelt, MD)
- 10 days ago
The Service Desk Manager shall oversee the day-to-day activities of service desk operations to ensure ARNG end users receive the support they require....
In PersonService Desk Manager - Contingent
- ARETUM Holdings LLC
- Bethesda, MD (12 miles from Greenbelt, MD)
- 12 days ago
- Bethesda, MD (12 miles from Greenbelt, MD)
- 12 days ago
Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Insight Global
- Windsor Mill, MD (23 miles from Greenbelt, MD)
- 12 days ago
- Windsor Mill, MD (23 miles from Greenbelt, MD)
- 12 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- NLX
- Annapolis, MD (17 miles from Greenbelt, MD)
- 13 days ago
- Annapolis, MD (17 miles from Greenbelt, MD)
- 13 days ago
Operations Support Manager We're looking for an experienced Operations Support Manager to lead the delivery of day-to-day services for our clients' Photolab imaging equipment....
RemoteDemographic Data for Greenbelt, MD
Moving to Greenbelt, MD? Find some basic demographic data about Greenbelt, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Greenbelt, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Greenbelt, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- LAN
- ConnectWise
- Remote Support
- Virus Removal
- Problem Management
- IT Operations
- Service Now PaaS
- DHCP
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Incident Management
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- Information Technology Management
- IT Support
- Pivot Tables
- Computer Science
- ServiceNow
- Help Desk Support
- ITIL
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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