Help Desk Manager Jobs in Glenwood, MD
- Booz Allen
- McLean, VA (24 miles from Glenwood, MD)
- 1 day ago
- McLean, VA (24 miles from Glenwood, MD)
- 1 day ago
IT Help Desk Supervisor Key Role: Provides in-depth support and leads problem-solving and implementation efforts for specific technology products or applications....
In Person- DLH Holdings Corp.
- Bethesda, MD (21 miles from Glenwood, MD)
- 1 day ago
- Bethesda, MD (21 miles from Glenwood, MD)
- 1 day ago
Specialized experience includes: Staff management, Recruitment, and Retention, Service Desk/ Service Desk management At least one Help Desk Institute certification: Help Desk Manager, Desktop Support...
In PersonIncident/Problem/Queue Manager
- Leidos
- Southern MD Facility, MD (18 miles from Glenwood, MD)
- 2 days ago
- Southern MD Facility, MD (18 miles from Glenwood, MD)
- 2 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In Person- Optimal Networks
- Rockville, MD (15 miles from Glenwood, MD)
- 5 days ago
- Rockville, MD (15 miles from Glenwood, MD)
- 5 days ago
. - Desktop Operating Systems - Windows and macOS - Software Support across various types of software (e.g., MS Office, POS system, accounting software etc.) - User Administration and Identity Management...
In PersonSenior Application Support Specialist
- EXIGER
- McLean, VA (24 miles from Glenwood, MD)
- 27 days ago
- McLean, VA (24 miles from Glenwood, MD)
- 27 days ago
Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....
Hybrid- ValidaTek
- McLean, VA (24 miles from Glenwood, MD)
- 30+ days ago
- McLean, VA (24 miles from Glenwood, MD)
- 30+ days ago
Ability to lead and guide a team, providing technical direction and support. Deep knowledge of enterprise hardware, software, networking, and security protocols. A TS/SCI clearance....
In Person- Insight Global
- Windsor Mill, MD (13 miles from Glenwood, MD)
- 45+ days ago
- Windsor Mill, MD (13 miles from Glenwood, MD)
- 45+ days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonApplication Support Specialist
- CACI
- College Park, MD (20 miles from Glenwood, MD)
- 90+ days ago
- College Park, MD (20 miles from Glenwood, MD)
- 90+ days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
RemoteService Desk Request Queue Manager
- Link Solutions, Inc.
- Adelphi, MD (19 miles from Glenwood, MD)
- 90+ days ago
- Adelphi, MD (19 miles from Glenwood, MD)
- 90+ days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
In PersonService Desk Manager (IT Assistant Director I)
- Maryland Department of Transportation
- Baltimore, MD (21 miles from Glenwood, MD)
- 90+ days ago
- Baltimore, MD (21 miles from Glenwood, MD)
- 90+ days ago
Nature of Work: The MDTA is seeking an experienced IT professional to oversee its Service Desk, Mobile Device Management and Mobile Phone Management, and Support Services within the Customer Support...
In PersonSoftware Application Support Specialist
- Johns Hopkins Applied Physics Laboratory
- Laurel, MD (14 miles from Glenwood, MD)
- 90+ days ago
- Laurel, MD (14 miles from Glenwood, MD)
- 90+ days ago
We’re seeking a Software Application Support Specialist with a foundational understanding of Software Development and Support....
In PersonDemographic Data for Glenwood, MD
Moving to Glenwood, MD? Find some basic demographic data about Glenwood, MD below.
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Salary for Help Desk Manager Jobs in Glenwood, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Glenwood, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- Network Operations
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- Information Technology Management
- MacOS
- Pivot Tables
- Apple iOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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