Help Desk Manager Jobs in Glenn Dale, MD
- NuAxis Innovations
- Washington, DC (13 miles from Glenn Dale, MD)
- 1 day ago
- Washington, DC (13 miles from Glenn Dale, MD)
- 1 day ago
We are currently seeking a talented and motivated Help Desk Manager to join our team supporting WMATA....
In Person- CGI Group, Inc.
- Arlington, VA (16 miles from Glenn Dale, MD)
- 3 days ago
- Arlington, VA (16 miles from Glenn Dale, MD)
- 3 days ago
support....
In Person- CGI Group, Inc.
- Arlington, VA (16 miles from Glenn Dale, MD)
- 3 days ago
- Arlington, VA (16 miles from Glenn Dale, MD)
- 3 days ago
Experience with IT service management (ITSM) frameworks (e.g., ITIL) is often preferred....
In Person- ZP Group
- Washington, DC (13 miles from Glenn Dale, MD)
- 4 days ago
- Washington, DC (13 miles from Glenn Dale, MD)
- 4 days ago
Responsibilities of the Enterprise Service Desk Manager: Take full ownership of IT Service Management (ITSM) processes on the Service Desk, including incident, request, problem, event, and risk management...
In Person- Arnold & Porter
- Washington, DC (13 miles from Glenn Dale, MD)
- 4 days ago
- Washington, DC (13 miles from Glenn Dale, MD)
- 4 days ago
Minimum four years' experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonIT Service Desk Manager (Recent Law Firm Experience Required)
- HCM Staffing and Consulting
- Washington, DC (13 miles from Glenn Dale, MD)
- 7 days ago
- Washington, DC (13 miles from Glenn Dale, MD)
- 7 days ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
In Person- Optimal Networks
- Rockville, MD (19 miles from Glenn Dale, MD)
- 10 days ago
- Rockville, MD (19 miles from Glenn Dale, MD)
- 10 days ago
. - Desktop Operating Systems - Windows and macOS - Software Support across various types of software (e.g., MS Office, POS system, accounting software etc.) - User Administration and Identity Management...
In Person- A&T Systems
- Annapolis, MD (14 miles from Glenn Dale, MD)
- 10 days ago
- Annapolis, MD (14 miles from Glenn Dale, MD)
- 10 days ago
Help Desk Manager Annapolis Description Candidate Duties include: Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail...
In PersonSupervisor - Help Desk (Onsite - Washington, D.C.)
- Maximus
- Washington, DC (13 miles from Glenn Dale, MD)
- 12 days ago
- Washington, DC (13 miles from Glenn Dale, MD)
- 12 days ago
. - Ensure that all phases of desktop support including; installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored...
In PersonManager Technical Support, OMHS Integration and Deployment (I&D)
- Amazon
- Arlington, VA (16 miles from Glenn Dale, MD)
- 13 days ago
- Arlington, VA (16 miles from Glenn Dale, MD)
- 13 days ago
Description We are seeking a Senior Manager to lead our After-Market Support team responsible for providing comprehensive technical support for our operations across North America....
In Person- Kyndryl
- Washington, DC (13 miles from Glenn Dale, MD)
- 19 days ago
- Washington, DC (13 miles from Glenn Dale, MD)
- 19 days ago
We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
In PersonActioNet, Inc. Careers - Service Desk Manager
- ActioNet, Inc.
- Washington, DC (13 miles from Glenn Dale, MD)
- 20 days ago
- Washington, DC (13 miles from Glenn Dale, MD)
- 20 days ago
You will train and mentor staff responsible for phone and in-person support to users in e-mail, directories, computer operating systems, and desktop applications for all types of computer systems and...
Hybrid- Eclaro
- Arlington, VA (16 miles from Glenn Dale, MD)
- 23 days ago
- Arlington, VA (16 miles from Glenn Dale, MD)
- 23 days ago
Thorough knowledge, fulfilling requests and resolving incidents related to end user technologies involving laptops (Windows), printers, mobile devices, Windows 10, Active Directory, SharePoint, Teams...
In PersonSenior Application Support Specialist
- EXIGER
- McLean, VA (18 miles from Glenn Dale, MD)
- 30+ days ago
- McLean, VA (18 miles from Glenn Dale, MD)
- 30+ days ago
Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....
Hybrid- Perspecta
- Arlington, VA (16 miles from Glenn Dale, MD)
- 30+ days ago
- Arlington, VA (16 miles from Glenn Dale, MD)
- 30+ days ago
Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....
In PersonDemographic Data for Glenn Dale, MD
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Salary for Help Desk Manager Jobs in Glenn Dale, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Glenn Dale, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- LAN
- Systems Center Configuration Manager
- BMC Remedy
- Remote Support
- IT Leadership
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Network Operations
- Infrastructure Management
- Service Now PaaS
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Pivot Tables
- IT Support
- Computer Science
- Routing
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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