Help Desk Manager Jobs in Glen Echo, MD
Unclassified Help Desk Manager - Top Secret clearance
- General Dynamics Information Technology
- Washington, DC (7 miles from Glen Echo, MD)
- 5 hours ago
- Washington, DC (7 miles from Glen Echo, MD)
- 5 hours ago
As a Unclassified Help Desk Manager, you are the foundation of our overall approach to executive IT support....
In PersonDeskside Support Technician - Washington D.C. - Public Trust Clearance Required
- SOC Support Services
- Washington, DC (7 miles from Glen Echo, MD)
- 5 days ago
- Washington, DC (7 miles from Glen Echo, MD)
- 5 days ago
Our client is looking for a Deskside Support Technician to support a government program, in Washington, DC....
In Person ContractWeb Application Support Specialist 2
- ASM RESEARCH
- Washington, DC (7 miles from Glen Echo, MD)
- 5 days ago
- Washington, DC (7 miles from Glen Echo, MD)
- 5 days ago
Support testing for large enhancements. Think independently and act as a SME to support other team members. Track production issues, or change requests with issue tracking systems, like Jira....
In PersonService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA (11 miles from Glen Echo, MD)
- 6 days ago
- Alexandria, VA (11 miles from Glen Echo, MD)
- 6 days ago
SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government....
In Person- Insight Global
- Derwood, MD (11 miles from Glen Echo, MD)
- 7 days ago
- Derwood, MD (11 miles from Glen Echo, MD)
- 7 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In Person- CALIBRE Systems
- Washington, DC (7 miles from Glen Echo, MD)
- 11 days ago
- Washington, DC (7 miles from Glen Echo, MD)
- 11 days ago
Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...
In Person- Insight Global
- Mc Lean, VA (4 miles from Glen Echo, MD)
- 12 days ago
- Mc Lean, VA (4 miles from Glen Echo, MD)
- 12 days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- Booz Allen
- Arlington, VA (6 miles from Glen Echo, MD)
- 13 days ago
- Arlington, VA (6 miles from Glen Echo, MD)
- 13 days ago
Basic Qualifications: 2+ years of experience with leading a help desk team Experience with triaging tickets for a team Experience with AWS Experience with RHEL or Windows Server Experience with ticketing...
In Person- FVCBankcorp, Inc.
- Fairfax, VA (17 miles from Glen Echo, MD)
- 13 days ago
- Fairfax, VA (17 miles from Glen Echo, MD)
- 13 days ago
FVCbank Help Desk Manager Job Description Title: Help Desk Manager Department: IT / Fairfax Corporate Office Reports To: Chief Technology Officer Job Summary Responsible for assisting in escalated support...
In Person- Apex Systems
- Washington, DC (7 miles from Glen Echo, MD)
- 14 days ago
- Washington, DC (7 miles from Glen Echo, MD)
- 14 days ago
Establish procedures and workflows to deliver consistent, high-quality IT support aligned with HUD OIG BOSS requirements....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (11 miles from Glen Echo, MD)
- 19 days ago
- Hyattsville, MD (11 miles from Glen Echo, MD)
- 19 days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (8 miles from Glen Echo, MD)
- 19 days ago
- Silver Spring, MD (8 miles from Glen Echo, MD)
- 19 days ago
support....
Hybrid- Integral Consulting Services Inc.
- McLean, VA (2 miles from Glen Echo, MD)
- 20 days ago
- McLean, VA (2 miles from Glen Echo, MD)
- 20 days ago
Qualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (21 miles from Glen Echo, MD)
- 25 days ago
- Annapolis Junction, MD (21 miles from Glen Echo, MD)
- 25 days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (7 miles from Glen Echo, MD)
- 26 days ago
- Washington, DC (7 miles from Glen Echo, MD)
- 26 days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDemographic Data for Glen Echo, MD
Moving to Glen Echo, MD? Find some basic demographic data about Glen Echo, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Glen Echo, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Glen Echo, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- Help Desk Management
- Systems Center Configuration Manager
- ConnectWise
- Remote Support
- Apple OS X
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Service Now PaaS
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- MacOS
- Service Delivery
- Knowledge Management
- Operating Systems
- IT Support
- Mobile Device Management
- VoIP
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Policy Development
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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