Help Desk Manager Jobs in Glen Burnie, MD
Service Desk Request Queue Manager
- Link Solutions, Inc.
- Adelphi, MD (24 miles from Glen Burnie, MD)
- 25 days ago
- Adelphi, MD (24 miles from Glen Burnie, MD)
- 25 days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics
- Annapolis, MD (12 miles from Glen Burnie, MD)
- 26 days ago
- Annapolis, MD (12 miles from Glen Burnie, MD)
- 26 days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person- Jobs for Humanity
- Baltimore, MD (8 miles from Glen Burnie, MD)
- 27 days ago
- Baltimore, MD (8 miles from Glen Burnie, MD)
- 27 days ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In Person- Insight Global
- Windsor Mill, MD (15 miles from Glen Burnie, MD)
- 30+ days ago
- Windsor Mill, MD (15 miles from Glen Burnie, MD)
- 30+ days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- NLX
- Annapolis, MD (12 miles from Glen Burnie, MD)
- 30+ days ago
- Annapolis, MD (12 miles from Glen Burnie, MD)
- 30+ days ago
Operations Support Manager We're looking for an experienced Operations Support Manager to lead the delivery of day-to-day services for our clients' Photolab imaging equipment....
RemoteApplication Support Specialist
- CACI
- College Park, MD (22 miles from Glen Burnie, MD)
- 90+ days ago
- College Park, MD (22 miles from Glen Burnie, MD)
- 90+ days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
RemoteDemographic Data for Glen Burnie, MD
Moving to Glen Burnie, MD? Find some basic demographic data about Glen Burnie, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Glen Burnie, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Glen Burnie, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Application Support
- Service Now PaaS
- Windows OS
- Data Governance
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- MacOS
- Change Control
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Epic
- Customer Satisfaction
- Continuous Improvement
- Agile
- Liaison
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Risk Management
- Collaboration
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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