Help Desk Manager Jobs in Gambrills, MD
Help Desk Supervisor - TS/SCI w/Poly
- General Dynamics
- Annapolis, MD (6 miles from Gambrills, MD)
- 14 hours ago
- Annapolis, MD (6 miles from Gambrills, MD)
- 14 hours ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person- Jobs for Humanity
- Baltimore, MD (18 miles from Gambrills, MD)
- 1 day ago
- Baltimore, MD (18 miles from Gambrills, MD)
- 1 day ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (9 miles from Gambrills, MD)
- 2 days ago
- Annapolis Junction, MD (9 miles from Gambrills, MD)
- 2 days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonIncident/Problem/Queue Manager
- Leidos
- Clinton, MD (23 miles from Gambrills, MD)
- 3 days ago
- Clinton, MD (23 miles from Gambrills, MD)
- 3 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonIncident/Problem/Queue Manager
- Leidos Holdings Inc.
- Washington, DC (21 miles from Gambrills, MD)
- 3 days ago
- Washington, DC (21 miles from Gambrills, MD)
- 3 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (21 miles from Gambrills, MD)
- 4 days ago
- Washington, DC (21 miles from Gambrills, MD)
- 4 days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDeskside Support Specialist Journeyman
- AHU Technologies
- Washington, DC (21 miles from Gambrills, MD)
- 4 days ago
- Washington, DC (21 miles from Gambrills, MD)
- 4 days ago
Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other...
In PersonDeskside Support Specialist Journeyman DC
- AHU Technologies
- Washington, DC (21 miles from Gambrills, MD)
- 4 days ago
- Washington, DC (21 miles from Gambrills, MD)
- 4 days ago
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support....
In Person- Arnold & Porter Kaye Scholer LLP
- Washington, DC (21 miles from Gambrills, MD)
- 4 days ago
- Washington, DC (21 miles from Gambrills, MD)
- 4 days ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonDeskside Support Manager - Clearance Required
- General Dynamics Information Technology
- Washington, DC (21 miles from Gambrills, MD)
- 5 days ago
- Washington, DC (21 miles from Gambrills, MD)
- 5 days ago
high-quality end-user support....
In Person- Leidos
- Washington, DC (21 miles from Gambrills, MD)
- 6 days ago
- Washington, DC (21 miles from Gambrills, MD)
- 6 days ago
Experience managing and prioritizing large ticket volumes using enterprise service management tools (e.g., ServiceNow, Remedy, Cherwell)....
In Person- Insight Global
- Arlington, VA (24 miles from Gambrills, MD)
- 10 days ago
- Arlington, VA (24 miles from Gambrills, MD)
- 10 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In Person- Amentum
- Washington, DC (21 miles from Gambrills, MD)
- 11 days ago
- Washington, DC (21 miles from Gambrills, MD)
- 11 days ago
The Service Desk Manager shall oversee the day-to-day activities of service desk operations to ensure ARNG end users receive the support they require....
In PersonService Desk Manager - Contingent
- ARETUM Holdings LLC
- Bethesda, MD (23 miles from Gambrills, MD)
- 13 days ago
- Bethesda, MD (23 miles from Gambrills, MD)
- 13 days ago
Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Insight Global
- Windsor Mill, MD (22 miles from Gambrills, MD)
- 13 days ago
- Windsor Mill, MD (22 miles from Gambrills, MD)
- 13 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonDemographic Data for Gambrills, MD
Moving to Gambrills, MD? Find some basic demographic data about Gambrills, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Gambrills, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Gambrills, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- ConnectWise
- Remote Support
- Virus Removal
- Problem Management
- IT Operations
- Service Now PaaS
- DHCP
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Network Administration
- Skype
- Operating Systems
- Service Delivery
- MacOS
- Incident Management
- Mobile Device Management
- VoIP
- Knowledge Management
- Information Technology Management
- IT Support
- Zendesk
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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